A
Lean methodology that aims to achieve standard work and improve workplace organisation and productivity
What is 5S's?
One testing change model for improvement. [Hint: Plan-Do-Check-Act]
What is PDSA?
Chart that shows performance over time
What is a run chart?
Define, Describe, Design, Deliver, and Digest
What is D5 methodology?
Is a structured ongoing effort to improve services, processes or products
What is Continuous Quality Improvement (CQI)?
It refers to observe the current activities and performance of a process for yourself.
[Hint: Japanese word]
What is 'go to the Gemba'?
Methodology that finds root cause of a problem
What is root cause analysis or 5 Why's?
Chart that shows 80% of the problems are caused by 20% of the contributors
What is Pareto Chart?
3C's, root cause analysis, 5S's, VSM, TIMWOODS, PDSA, etc.
What are some CI tools/methodologies?
It is the simple way to visually represent the steps of a process
What is process mapping?
It is the highest level of CQI training offered at King’s [Hint: it’s a colour]
What is Green Belt?
Concern, Causes, Countermeasure
What are the 3Cs?
Methodology used to identify 8 different types of waste
What is TIMWOODS?
Empower others, lead change, Systems Thinking, cultural change and continuous STRONG LEADERSHIP
What are the characteristics to become a CQI organisation?
To mention some of the characteristics of this type of organisation: focuses on problem solving, makes gradual improvements, questions how something can be done better, improvements made by those doing the work at every level, etc.
What is a CQI organisation?
It is a training programme that builds on what is taught on White Belt training and provides the tools to begin improvements in a specific area [Hint: it’s a colour]
What is Yellow Belt?
Events used to make rapid improvements in an area where all stakeholders join
What is a Rapid Improvement or Kaizen event?
It is about creating the most value for the customer while minimising waste – resources, time, energy and effort
What is Lean?
Strong leadership, empowerment, systems thinking, cultural change, and leading change
What are some elements of becoming a CQI organisation?
It's a way of thinking that allows organisations to become innovative, competitive, and more sustainable.
What is Lean thinking?