Talk, Text, and Remind
This vendor specializes in two-way texting but stops short of patient registration
Artera - No intake
Luma - no payments
This Oracle tool lets patients sign forms inside their EMR.
Cerner e-sig
This vendor focuses on registration accuracy and eligibility.
Accureg
Prospect: “We already use a portal.” What’s your best follow-up?
What is your utilization rate?
Phreesia’s core mission is to empower patients to do what?
Take an active role in their care.
Meditech sites often bolt on this messaging vendor for reminders and scheduling.
Luma
This is Meditech’s native patient portal for registration.
Patient Connect
This vendor excels in billing statements but lacks pre-visit engagement.
RevSpring
Prospect: We already have a vendor for that through our EMR. How would you follow up?
"How do you like it?"
Name one measurable ROI Phreesia delivers.
Higher pre-visit collections, faster intake, improved staff efficiency.
This automation-heavy vendor touts its AI-driven documentation and scheduling, but clients often face unreliable integrations and data sync issues
Notable - Their AI often misplaces data compared to Phreesia's tested logic. Notable also runs alongside, not within their EMR leading to sync issues.
The biggest limitation of EMR-based registration.
Rigid, manual workflows with poor UX
This vendor talks about revenue cycle, but can’t collect a single dollar during check-in because payments aren’t built into the patient experience.
Experian or FinThrive
Prospect: “We use Experian for eligibility and Accureg for registration.” What’s the gap Phreesia fills?
Vendor consolidation — Phreesia replaces multiple disconnected tools with one platform that unifies intake, payments, and engagement.
The phrase that describes how Phreesia fits alongside EHRs like Oracle and Meditech.
Doesn’t compete with the EHR but completes it
When patients confirm or cancel appointments through this vendor, staff often have to manually update the EHR schedule.
Relatient
Prospect says, “We do that through our portal.” What gap likely exists?
Low completion rates and no automation or payments.
This vendor charges per eligibility run
Experian
Prospect: "We don't want to add another vendor." How could you respond in a way that frames Phreesia as 'not another vendor'
Totally fair — and that’s exactly why practices choose us. Phreesia replaces the need for multiple vendors by consolidating intake, payments, and engagement into one connected system.
Which parts of the patient journey does Phreesia support?
Before, during, and after the visit.
The main limitation of Clearwave’s kiosk model.
Hardware-heavy and limited mobile scalability
How does Phreesia win over EMR-based solutions?
Configurable, mobile-first, automated workflows integrated across systems.
This “end-to-end RCM platform” sounds impressive but is often bogged down by long implementations and complex IT requirements.
FinThrive
What is most powerful way to create doubt in a competitor and redirect the conversation
uncovering workflow friction with a question
When a prospect says, ‘We’re fine with what we have,’ What is your next step?
Ask a challenger question that exposes friction