Safety
Safety
Concern Reporting
KPI
KPI
1

Who is responsible for safety?

Everybody

1

How does your supervisor/manager promote safety on the floor?

Safety observations on the floor.

9am daily shift meeting.

2pm daily reset meeting. Mind on task.

Gemba walk.

1

What is Concern Reporting?

For teammates to report safety concerns.

1

What is a KPI?

Key Performance Indicator

1

What are the safety KPI's?

Tier 1 Board:

Recordables = 0

Near Misses = 0

2

Do you have a safety committee?

Yes. The safety committee meets monthly.

2

How quickly do you get feedback on a safety suggestion?

With in 48 hours.
2

What is the difference with a safety concern versus a safety suggestion?

A safety concern is reporting a potential risk that can occur.

Example: A pallet hanging over in the racks

A safety suggestion is recommendation on how something can be improved.

2

What is a SLA?

Service Level Agreement

2

What are the quality KPI's?

Tier 1 Board:

Location Accuracy = Goal 98%

Absolute Accuracy = Goal 98%

3

How do you report safety incidents/job hazards on the job?

Let your manager or supervisor know. Let Chelsea, safety advocate know. Concern reporting QR scan.

3

Who can resolve safety problems?

Everybody

3

How do you access the concern reporting?

Use the QR code or fill by paper form. 

3

What is a Quality Deviation?

Not following established Standard Operating Procedures (SOP's) 

...for standards, procedures, or specifications, whether planned or unplanned

3

What are the delivery KPI's?

Tier 1 Board:

Inbound - Dock to Stock = Goal <24 hours

Outbound - On Time Ship = Goal 0 HU's carryover

4

How often do you get recognized for doing a safe job?

When we achieve 90 days safe with zero recordables, we celebrate with a site lunch.

We get recognized in the 9am start up meeting, the 2pm reset meeting and with fun bucks.

4

What are the site safety goals (KPI's = Key Performance Indicators)?

Zero recordables.

Zero near misses.

4

How quickly does management need to give feedback to the teammate on a safety concern?

With in 48 hours to give feedback on the safety concern back to teammates.
4

What is a Quality Event?

Quality incidents that can impact the quality of the product or service.

4

What are the cost KPI's?

Tier 1 Board:

Overtime = Goal <10% OT

Cost Per HU = Goal <$6

5

How does the site share safety improvements or new safety ideas?

At the 9am daily shift meeting.

At the 2pm daily reset meeting.

5

Where are the safety goals posted?

Tier 1 board by LTL.

5

Who is our site's safety advocate / advisor?

Chelsea Mitchell

5

What is Quality to you?

Following procedures.

Correct product/quantity/order at the correct time.

Trailer inspections.

Proper labeling.

No damage.

Good housekeeping.

5

What are the moral KPI's?

Tier 1 Board:

Attendance = Goal >96%

Turnover = <10%