Product Knowledge 1
Product Knowledge 2
Salon Emotion
Diagnosis
Hair Treatments
Product Knowledge 3
100

This range is a dual action repair system that removes calcium build up and reconnects broken keratin links.

What is Premiere?

100

This Dual Action Bain purifies the scalp while nourishing the lengths and would be ideal for a client with excess of sebum.

What is Bain Divalent?

100

86% of guest say this is their favorite part of the salon service

What is the shampoo/treatment lounge experience?

100

This three-step hair care regimen is recommended during a diagnosis.

What is Cleanse, Treat, Prime?

100

A custom, prescriptive hair treatment fused together special for the guest


What is Fusio Dose?

100
In salon and take home treatment, use once a week in place of conditioner, resurfacing, reduced porosity, ultimate shine.

What is Chroma Absolu Soin Acide?

200

This collection has Manuka Honey, Ceramides and Glycerin

What is Curl Manifesto?

200

This product is in the Resistance Therapiste collection, gives 76% split end reduction and 450 heat protection.

What is Serum Therapiste?

200

Salon Emotion is all about this person’s experience.

What is The Client?

200

What service offering should be presented to every client, every visit?

What is a Fusio Dose ?

200

Pre shampoo treatment used to balance out overly oily scalp

What is Argile Equalibrante (clay cleanser)?

200

Skincare inspired product, visibly reduces surface damage on lightened hair, repairs while you sleep.

What is Blond Absolu Serum Cicanuit?

300

This ingredient is a natural mineral that retains up to 1,000 times its weight in moisture. Hydrates and plumps the hair.

What is Hyaluronic Acid? 

300

Name the 3 Kerastase Hair Care Ranges with Hyaluronic Acid in them?

What is Blond Absolu, Densite, Chronologiste?

300

Only 7% of clients feel that they received one of these during their salon experience?

What is a Consultation?

300

2 factors to consider when prescribing a fondant or mask to a client

What is frequency & density?

300

This dual action concentre has collagen peptides to thicken & reinforce the hair.

What is the Genesis concentre?

300

Thickening treatment mousse.  Adds density.  Great for fine hair guests.

What is Densimorphose?

400

This scalp serum is used to fight hair fall.

What is Serum Fortifant (Genesis serum)?

400

This iconic oil contains wild camellia oil to offer lightweight nourishment, shine, strength, frizz control, and thermo protection.  One is sold every 30 seconds.

What is Elixir Ultime ?

400

This percentage of clients feel anxious when they enter a salon for the first time.

What is 70%?

400

This test is used to determine the strength of the hair strand.

What is an elasticity test?

400

Application time for a Fusio Dose?

What is 5 minutes?

400

This scalp serum is used for all around hair and scalp balance, strength, substance, and shine

What is Initialiste?

500

This range restores inner flexibility and weightlessly disciplines the outer fiber for perfect hair movement, taming frizz, and protecting against humidity.

What is Discipline Fluidealiste?

500

This line is great to restore volume, shine, and moisture- considered anti aging.  Has scalp and hair care qualities.

What is Chronologiste?

500

4 touch points during a service to discuss take home recommendations.

What is Consultation, Treatment Lounge, Color/Cut/Style, Checkout?

500

9 out of 10 purchases are done here

What is Consultation? 

500

A FUSIO DOSE molecule is this much smaller than a mask molecule.

What is 100x smaller?

500

6 sulfate free shampoos in Kerastase?

What is Bain Fluidiliste (Discipline Sulfate free/Gentle), Bain Douceur (Curl Manifesto), Bain Chroma Respect, Bain Chroma Respect Riche (Chroma Absolu), Symbiose Bain Antipelliculaire, Bain Decalcifiant (Premiere)?