PC
An act of negligence in providing reasonable care and caution is defined as________?
professional negligence or malpractice.
An Act of Tort, would be considered a violation of what?
Violation of Civil Law (personal injury law).
What are the Verbal/Written Modes of Communication?
1. presentation of material
2. attitudes
3. voice tone and volume
4. effective listening.
How should a health care professional approach communicating with a patient during the "Denial" stage?
use reflective answers and give support without being unrealistic.
How would you define Cultural Diversity?
setting where multiple sub-cultures and different value systems exist.
In regard to Common Terminology, how would you define Libel?
Defamation by written or printed words.
Malpractice falls under the category of Tort, how would you define Malpractice?
when a patient is injured due to error caused by the health care provider.
what are the Non-Verbal Modes of Communication?
1. eye contact
2. touching
3. facial expression
4. physical appearance
5. meta communication in the sum of verbal and non-verbal communication. (tone of voice, body language, gestures, facial expressions).
How should a health care professional approach communicating with a patient during the "Anger" stage?
answers to patient questions should be of a matter-of-fact nature.
Why is it important to understand and accept human diversity?
1. understanding different cultures may help eliminate biases.
2. patient care centers on understanding, communication and empathy.
3. healthcare fosters these skills in practitioners to benefit society as a whole.
What would justify a charge of Libel?
inaccuracies or misstatements entered into the patients record by a technologist.
In regard to Common Terminology, how would you define Beneficence?
the doing of goodness, kindness or charity, including all actions to benefit others.
How would you define empathy?
a sensitivity to the needs of others that allows you to meet those needs in a constructive manner.
How should a health care professional approach communicating with a patient during the "Bargaining" stage?
directions given to the patient should be clear and simple
In regard to patient education, explation of a procedure and post examination instructions. Can a technologist every prescribe medication to the patient?
1. A tech can pass along information, if signed off on by the physician, but they can NEVER PRESCRIBE.
In regard to Common Terminology, how would you define Slander?
defamation by spoken words.
How is the Legal Doctrine, "Respondeat Superior", Defined?
1. "Let the master answer"
2. an employer can be held liable for the actions of an employee.
Dr. Elisabeth Kubler-Ross.
How should a health care professional approach communicating with a patient during the "Depression" stage?
Responses should be quiet and supportive.
In regard to Ergonomics and Monitoring:
When using patient transport equipment, wheelchair wheels should be locked when______?
Whenever not in transit.
In regard to Common Terminology, how would you define Tort?
An intentional or unintentional act resulting in injury to a patient.
How is the Legal Doctrine, "Res Ipsa Ioquitur" Defined?
1. " the thing speaks for itself"
2. requires the defendant (the individual being sued) to prove his/her innocence.
What are the 5 stages of Dealing with Death and Dying?
1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance.
How should a health care professional approach communicating with a patient during the "Acceptance" stage?
show a willingness to listen to the patient as they communicate the nature of their loss.
How should the wheelchair be positioned during transfer to the tabletop?
parallel or at a 45 degree angle from the table top.