AWOL
What is the difference of AWOL and unaccountability
Unaccountable: Client is late on return or to identified location. Check ins missed.
AWOL: Client is not at approved location and not responsive to contact made by staff
What is the importance of Dress Code
To communicate professionalism and set yourself apart from clients.
When are you to go hands on with a client?
When the client is presenting as a danger to themselves or others.
HI/SI
An entry for each transition, appointment, or event. Each hour in the absence of the above.
What can give medication on a shift
Medication captain
When do you not track a client who is went AWOL
They made HI threats or acts of aggression towards staff
When you are the only staff in the program
When leaving your teammate alone with remaining clients poses a safety concern
Chemicals policy
Chemicals cannot be stored anywhere besides utility closet.
Chemicals to be put away immediately after chores
When a client creates unsafe environment during escalation. What do you do
Remove things that will creat harm.
Remove audience.
Escort escalate client to a safer setting
Who is responsible for writing on DTNs
All staff on shift
What's consider a medication error
Missed med
late
Infraction of the 5 Rs
Improper documentation on medication log or medication com log
While tracking a client, they tell strangers, you are trying to kidnap them. What's your response?
Contact the police. Do not engage with the stranger.
Cell phone policy
No cell phone usage outside of office for any reason.
Which incident needs to be completed and who do send it to
NVPI
APS, PC, PS, OC, AS, ARD, DOO
What information must be noted in com log
Client activities, mood, behavior throughout shift. As well as things that require follow up
What do you do if there is less than 8 days of a medication left
Contact the pharmacy for a refill.
Notify Naisha and supervisors
Document thoroughly the steps you took and follow up needed
Steps of AWOL procedure
-Track Client until out of Sight
-MPR
-Notifications (On-Call, DCYF Social Worker and DCYF Supervisor, CPS, Parent/Guardian)
-Incident Report (Includes MPR #. Send to PS, APS, ARD, RCD, DO, and OCS)
Food Safety: How to store food
FIFO
All open food should be stored in Tupperware or sealed zip lock bag. No foil or pots in fridge.
Document temps
When do you do go hands on when a client is armed with a weapon
Never
What documents can be subpeona
Monthly reports, assessments, com log, and DTNs. (Courts and clients can request all documents if they want to take it a step further.
List the steps for discharging a medication
1) Remove blister pack from the bin and place in discharge bin
2) Document on disposal form what was added. Initial on side of the applicable row.
3) Remove medication log from binder, highlight remaining boxes, and place in hanging folder behind client's file
4) Update the medication administration schedule by single line crossing out the medication
6) Make a medication alert
7) Document on DTN and medication communication log book
8) Inform incoming medication captain of the medication discontinuation during shift change
When do you go hands on when a client is going AWOL
When the client is a danger to themselves or others in the community:
inability to self preserve
SI/HI
How many days can thawed meat be in the fridge
When is a floor restraint warranted
Never
Name locations where you can find doctors name
Client information binder
Med log
Intake data sheet
List the steps of a client being prescribed a new medication
1) Bring it to a White Cross (or CVS after hours) to be filled the same day
2) Pick up the medication and cross reference with the medication encounter form
3) Put the receipt in incoming medication binder
4) Update the medication administration schedule to reflect the new medication
5) Transcribe the medication sheet and place in binder
6) Make a medication alert
7) Place the blister pack in applicable bin
8) Document on DTN and medication communication log book
9) Inform incoming medication captain of the medication change during shift change