FAQs
Mountain America's Core System.
Keystone
The more things change, the more they stay the same. This transaction code involving Treasury Notes coming into the Credit Union is the same in Keystone as it was in Symitar.
CR (Cash Received)
We are not taking off from Cape Canaveral to collect rocks on the moon or putting a satellite in orbit but we are transforming our Core on this launch date.
June 1st
This MACU product helps members save for emergencies and long‑term goals while earning dividends?
Money Market / CD
When was South Salt Lake open?
2023
The proper browser to use for Keystone.
Chrome
We felt like one wasn't enough for this script that was used in Symitar to add Checking, Savings, Money Markets, and Certificates. So, we created one for each.
Create
Oh no, the Groundhog saw his shadow so six more weeks of Winter in Utah and six more weeks of Summer in Arizona (they do the opposite of all the cold places). Also the date Keystone training modules roll out to Member Service teams.
February 2nd
What does AAA stand for?
Assess, Advise, Assist
What is Erianna's favorite food?
MOD Pizza
No you don't need to dress up for these special days on the weekend. Normal weekend business attire will do. The name comes from the need to run through a practice one last time before the show begins?
Dress Rehearsal
Unlearn what you have learned. You will rarely use the answer from the 100 question in the category because TCR's use this transaction code to receive cash.
MR (Machine Received)
Not to worry Managers, this script still exists. You are on track monthly, quarterly, and semi-annually.
Branch Audit
What states is MACU located in?
Utah, Idaho, Montana, Nevada, Arizona
What is Jhovany's favorite color?
Black (buts its not a color) if I have to choose blue or purple
We are so excited that your child is graduating. Congratulations, but don't schedule any trips from May 29th through June 22nd. That graduation trip is going to have to wait til June 23rd due to these type of dates.
Blackout Dates
A script in Keystone that will make sure payments are being made on time.
AutoPay
Math is hard, so have the system do it for you by changing this setting under Transaction and Settings. You can change from Amount to Count.
Denomination Tracking
As of 2026, MACU operates this many branch locations across fice western states?
103 Locations
What is Christian's favorite animal?
Wolves
I like typing stories in the notes so everyone knows what is going on with this member and to help polish my writing skills. We all get it, but going forward you will use this program, not Keystone.
MACU CRM
No, you do not get more guesses when using this script to ensure the person in front of you is not committing identity theft.
RHQ
ROYGBIV is the color spectrum, but not for Keystone where the colors for this setting are BGDC which stands for Blue Gray Dark and Cobalt.
Theme
MACU officially adopted the name “Mountain America Credit Union” in this decade?
1980s
What is Cody's favorite drink?
Red Gatorade