MODELS
NUMBER AND NAME OF MODELS WHICH OFFER 7 PASSENGER SEATING
3. SORENTO, SEDONA, & TELLURIDE
NAME THE TRIM LEVELS FROM LOWEST TO HIGHEST ON A KIA SORENTO
L, LX, S, EX, & SX
ARE THE V6 MOTORS IN THE KIA TELLURIDE AND KIA SORENTO THE SAME OR DIFFERENT AND WHY
3.8L vs. 3.3L
NAME A MAJOR EQUIPMENT DIFFERENCE BETWEEN THE LX AND S SELTOS TRIMS?
SAFETY TECH EQUIPMENT
AFTER MEETING A CUSTOMER AND INTRODUCING TO A MANAGER, WHAT SHOULD BE YOUR NEXT STEP IN THE ROAD TO THE SALE
INTAKE INTERVIEW
NUMBER & NAME OF ALL MODELS THAT OFFER V6 ENGINE
STINGER, SEDONA, SORENTO, TELLURIDE
AT WHICH TRIM LEVEL DO MOST KIA VEHICLES OFFER A SUNROOF
EX
2. Soul & Forte
A CUSTOMER IS LOOKING FOR THE LEAST EXPENSIVE 2021 VEHICLE TO GET A POWER SEAT IN. WHAT VEHICLE SHOULD YOU SHOW THEM AND AT WHAT TRIM LEVEL.
SOUL S TRIM.
If Kia offers a 0% APR program, what should the customer be told prior making the purchase?
On approved credit and must forgo any Customer Cash program.
NUMBER AND NAME OF AWD MODELS OFFERED BY KIA CURRENTLY BOTH 2020 AND 2021
6. STINGER, SELTOS, SPORTAGE, SORENTO, TELLURIDE, & K5.
WHICH PACKAGE ON A 2020 KIA SPORTAGE IS THE FIRST TO OFFER A POWER SEAT?
LX POPULAR PACKAGE
What is the towing capacity of the 2020 Kia Sorento V6 AWD
5000 lbs
IN THE KIA SPORTAGE LX POPULAR PACKAGE, NAME THREE MAJOR EQUIPMENT UPGRADES OVER THE STANDARD LX PACKAGE
POWER SEAT, HEATED SEATS, BLIND SPOT MONITORING
If a customer is ready to trade their vehicle and finance a new one, what documents should the salesperson bring the manager
Purchase Agreement, Credit Application & a Trade Appraisal
BEST MODEL TO RECOMMEND TO A CUSTOMER FOR EASY ENTRY AND EXIT BECAUSE THEY ARE DISABLED OR OLDER
NAME THE TRIM LEVELS OFFERED ON THE 2021 KIA SOUL FROM LOWEST TO HIGHEST
LX, S, XLINE, EX, GT LINE, & GT
2000 LBS
WHICH 2021 TELLURIDE MODELS OFFER A BENCH SEAT AS AN OPTION?
LX & EX
While doing the intake interview, the customer states that their credit if "Fair". What should you do next?
5 YEAR/60000 MILE KIA BASIC WARRANTY "NOT BUMPER TO BUMPER".
YEAR/100000 MILE POWERTRAIN WARRANTY
5 YEAR/60000 MILE ROADSIDE ASSISTANCE
ON THE 2020 KIA SPORTAGE, THESE TRIM LEVELS OFFER UVO LINK
S PREMIUM, EX TECH, & SX
ON WHAT TRIM LEVELS OF A FORTE CAN YOU GET A MANUAL TRANSMISSION
LX & SX
HEADS UP DISPLAY, HEATED & VENTILATED 2ND ROW, NAPPA LEATHER SEATS, SUEDE HEADLINER
Investigate what they need to think about. Try to uncover why the customer is hesitant. As a last resort, ask a manager to T.O.