Mortgage
HRLC
Compliance/Procedure
Is it Joey or Abdul
100

Agent Renewal ID can be found on what MDIF screen?

2.1.6

100

If the maturity date is on the 15th of next month ,  when is the last possible day to complete a renewal 

14th of next month

100

Is their a script , when removing an insurance 

yes pb266

100
When i visit countries , i consider supermarkets as must go place 

Joey 

200

What MDIF screen can you find the amortization for clients in negative amortization ?

3.3

200

Where to find annual statement for Hrlc outside of customer connect 

webir

200

What is our authentication process on Outbound ? 

It Consist of 2 things 

Calling a number on file 

Request client by first and last name 

200

I have 5 siblings

Abdul

300

To do a frequency change on MDIF, you must do it on what screen ? (outside of renewal)

4.4

300

True or False : We can move the installment portion to the revolving portion over the phone 

True


300

When adding an insurance what comes first : 

The appropriateness check Or The premium disclosure 

The premium disclosure

300

I dont smoke cigarettes but i cant say no to a good cigar 

Abdul

400

On Which Mdif screen can you see the total purchase cost of the property 

2.1.4

400

When is the installment portion less than 80% ? 

When the down payment exceeds 20%

400

True Or False : When making a callback to a customer immediately after their call drops/disconnects, this is considered a continuation of the previous call and the privacy disclosure is not required. 

True

400

I dont put a cover on my Iphone

Abdul 

500

The renewal code definitions can be found by pressing what on screen 6.2 ?

F1

500

What is the maximum installment portions per  property ? 

unlimited 

500

Name 6 Mandatory Scripts that we have to read in VMR

Renewal

Skip Payments

Add/Remove Insurance 

Frequency Change 

Payment Change 

Outbound Disclosure

500

I joined Bmo in december 2018 

Joey