Know Your Rooms
True or False:
All Kingsmill room types (non corporate homes) include a balcony or patio
True
Name the two F&B locations open Wednesday-Sunday
River's Edge Buffet
James Landing Grill
What is the Opera Room Type code for a 1-Bedroom River Condo
XK1V
What is Nikki's favorite sport to play in Williamsburg?
Pickleball
Besides a guest room and Busch Gardens tickets, what else is included in the Christmas Town package that began this past Thursday?
Patriot Shuttle Transportation
How many bathroom glasses come standard in each room?
2
Which of these activities are NOT included in the Resort Fee?
Bucket of Balls at Driving Range
Arcade Games
Bike Rental
Jet Ski Rental
Tennis Equipment Rental
Jet Ski Rental
We use the Special "PETS" to identify a guest who is bringing a pet. What is the 3 letter code for a Pet Friendly Room?
PTF
What is Nikki's desk extension?
8213
Currents
How many TVs are in a 2-bedroom condo?
3
Name all the buildings in the Deluxe Section
1, 2, 3, 4, 5, 6, 7, 8, 9
True or False:
When checking in an EXPEDIA COLLECT guest, we take a credit card at check-in for Incidentals only, because the resort fee and room/tax has already been taken by Expedia
False. Expedia does not charge the guest the resort fee
Nikki and Justin both went to this college
Virginia Tech
Howl-O-Scream
Which of these below is a room NOT on our rental program?
2023
2222
2242
2501
2501
Name any room number in building 24
?
What option do we select in Opera to charge room upsells and daily pet fees
Fixed Charges
What month did Justin start this year at Kingsmill?
July
There are six ordinarys that make up our hotel buildings. Name them
Padgett's, Pelham's, Thomas Grave's, Richmond's, Anderson's, Pettus
Name the housekeeping laundry items used when making a kingsmill bed
2 sheets
Duvet + Duvet cover
Pillows + Pillowcases
What is the Kingsmill Phone Number guest's can call to reach the resort?
757-253-1703
What is the Opera Room Type code for a 3-bedroom resort condo that has 2 king beds and 2 double beds
XK2D2
What is Stephen's official job title?
What year did Kingsmill Resort open?
1975