Elbow & Shoulders
Back
Legs & SI
Ankles & Feet
Orthotics
100

Cubital tunnel and carpal tunnel both involve nerves. What's the difference?

Cubital tunnel affects the ulnar nerve at the elbow.

Carpal tunnel affects the median nerve at the wrist.

100

Explain Degenerative Disc Disease without making it sound scary.

Degenerative Disc Disease:
Normal age-related wear of the spinal discs that may cause pain or stiffness.

100

Which company makes the Unloader Hip, and what does it do?

Ossur- externally rotates and abducts the hip to help reduce pain and stabilize the hip joint

100

What is the difference between a typical ankle sprain and a high ankle sprain?

High ankle sprains involve the syndesmosis and usually require different management than a typical lateral ankle sprain.

Often take longer to recover.

100

OTC insoles versus Custom Foot Orthotics: what's the difference?

OTC insoles:
General cushioning/support.

Custom orthotics:
Designed specifically for the patient's foot and biomechanics.

200

What is epicondylitis? Explain in simple terms.

Lateral= tennis eblow, medial=golfers elbow
overuse injury of the tendons (tendonitis) that connect the forarm muscles to the elbow.

200

What are some features of the lace align?

Easy to donn/doff
very supportive
large size range/adjustable
can use with posterior panal or TLSO support panal.

200

What KK products can help quad or hamstring injuries?

Compression sleeves

200

An ankle was rolled yesterday, what would you recommend?

Recommend:

  • Protection
  • Compression
  • Ice
  • Elevation
  • Appropriate brace
  • Activity modification
200

What services do our Foot Specialists offer?

Footcare, orthotic assessments, nail avulsion, cortisone injections

300

Why might someone choose an EPITRAIN over a traditional elbow strap?

EPITRAIN:

  • Compression
  • Silicone pads
  • Better proprioception
  • More comfortable
  • Dynamic support
  • Both medial and lateral epicondylitis
300

When should a posture brace be worn?

Posture braces remind—not force—better posture.

Usually worn for shorter periods while retraining posture.

300

What is SI Joint Dysfunction? 

SI joint dysfunction is when the joint that connects your lower spine to your pelvis isn’t moving properly. It can move too much or too little, causing pain in your lower back or buttocks, and sometimes down your leg

300

Name three options for chronic ankle instability and when you would choose each.

Examples:

  • Lace-up brace (ASO)
  • Semi-rigid brace (Malleoloc L)(Aeuqi Flex)(Airsport)
  • Compression sleeve (Malleotrain)

Know when to choose each.

300

How long do custom orthotics typically take to arrive?

About 2 weeks, we book them a dispensing appointment for excatly 2 weeks unless there is a holiday that can delay the orthotics. 

400

A clavicle fracture walks through the door, what would you recommend?

Sling or a figure 8 brace. Based on doctors recommendation. Sling is in stock, figure 8 have to order. 

400

A customer asks for your strongest back brace. What questions do you ask before making a recommendation?

Open ended questions such as: What is going on with your back?
Narrow it down with: 

  • Where is the pain?
  • How long has this been going on for?
  • What are you looking to get out of the brace/expectations?
  • Daily actitvities/what are you looking to use the brace for?
400

Explain sciatica in everyday language and discuss management options.

Sciatica:
Pain caused by irritation of the sciatic nerve.

May include pain, numbness, or tingling down the leg.

Management:

  • Activity modification
  • Bracing (when appropriate)
  • TENS
  • Heat/ice
400

Tall boot or short boot? Explain your reasoning.

Tall boot:
Higher injuries, Achilles injuries, greater immobilization.

Short boot:
Forefoot injuries, less severe injuries, greater mobility.

400

Does a customer need a prescription to purchase products?

Most products do not require a prescription.

Customers can generally purchase products or book with the chiropodist without one, though insurance plans may require a prescription for reimbursement (our Chiropodist can write one for them following the assessment)

500

What is the difference between the Omotrain and Omotrain S? Why would you recommend one over the other?

Omotrain, more supportive
Omotrain S- easier to donn and doff, Right and left specific

500

What are the benefits and features of the Spinova Mum?

Can help with pelvic pressure, back and SI Joint pain.

By pulling the straps in different directions you can lift the belly (pull out) and stabilize the SI (Pull forward)

500

What are the different hernias and what would you recommend?

Umbilical and inguinal hernia. 

umbilical (Abdominal binder or bort support). Inguinal (orthoactive support with pads)

500

What is Drop foot and what options would you recommend?

Difficulty plantar flexing the foot usually due to a nerve problem. AFO or drop foot brace to help lift the foot. 

500

What is the break in period for a pair of orthotics and when do we do our follow ups?

2-3 weeks is the break in. We follow up at 4 weeks. Free no charge follow ups within 60 days of dispensing.