Patrons & Borrowing
When setting this account up, a small paper form with full name and email address must be completed by the patron.
What is a community patron printing account?
This is the first place I check for information on library safety and security procedures.
What is the emergency procedures link on the desk guide?
_____ is prohibited for student assistants at the desk.
What are cell phones, homework, chewing gum, lingering visitors.
This may be offered when a student has no debit or credit card for printing.
What is refer to print shop, one-time complimentary printing.
This popular singer's real name is Stefani Joanne Angelina Germanotta.
Who is Lady Gaga?
These patrons can place a hold on circulating items.
Who are students, faculty and staff, AND community?
These humans are allowed in the library as long as they are in the company of their parent or guardian.
What are kids?
This person supervises the student assistants while on the desk.
Who is library staff assigned to the desk?
These library staff members can edit the News box on the Service Desk Guide.
Who is everyone?
This book or type of book is most frequently stolen from public libraries.
Completion of a borrower registration form and state ID are required for setting up this type of patron.
Who are community patrons?
These are the two reports available on the Emergency Procedures page. One is for security and safety situations and the other is for getting help for troubled students.
What are incident reports and BIT (Behavioral Intervention Team) reports?
Reviewing the ______ _______ is how I can found out what student assistants are trained to do.
What is the training checklist?
This is my first step when a student asks me a question I'm not familiar with, such as how they can check out a book over holiday break.
What is check the Service Desk Guide or Public Services Manual?
At 836,300 square miles, this is Earth's biggest island.
What is Greenland?
These types of patrons may only use computers in the circle at the front.
Who are community patrons?
These types of lost items should be placed in Debora's office.
What are wallets, debit/credit cards, and money?
This handy guide keeps students busy while working on the desk.
What is the task log?
This is what I should do when I need help at the desk.
What is call your backup or the appropriate staff person who can answer the question.
This streaming service was the most Googled search term in 2019.
What is Disney+?
These patrons may check out a limit of 10 general collection items.
Who are students?
It is appropriate to call _______ when I am concerned about a current or possible safety/security issue.
Who are campus police?
Students can brush up on their software skills on this page of the Service Desk Guide.
What is Students - Tech/Help Desk Training?
If all of the study rooms are full, I can suggest these other places for students to use for group work.
What is the staff workroom or collaborative area?
This word goes before vest, beans, and quartet.
What is string?