Loan Types
Rebuttals
True/False
100

Not backed by the government, requires higher credit scores & down payments.

Conventional Loan

100

Speaking with a loan officer doesn't mean you have to commit to anything-it just gives
you the opportunity to see if there are better options for you.

NOT INTRESTED

100

If a customer is rude to you, you must hang up the phone immediately 

False

200

Designed for lower-income borrowers with low down payment requirements

FHA Loan

200

i understand how busy things can get, this will only take a few minutes, and
the information i share could make a big difference financially.

TOO BUSY

200
We can assist customers even if they a loan modification, foreclosure, late payment and recently refinance 

True

300

Available to veterans, requires no down payment or PMI

VA Loan

300

It's good to be cautious, but i assure you what sets us apart is that

we work with trusted banks and lenders with a legitimate track record of helping
homeowners like yourself.
our programs are designed to put you in control of your financial future. 

I DON'T TRUST THESE PROGRAMS / THIS IS A SCAM?

300

If a customer does not know anything about their mortgage we can still help

False

400

The customer does not have VA loan but this still makes him qualified for it. 

VA Eligible

400

When you purchase a home, it becomes public record, these records allow us to reach out to
individuals who may benefit from our program.

How'd you get my information

400

If a customer has a Conventional or FHA loan but served we must select VA Eligible on the form and continue with the call

True