CCS
Service points can be found here
What is Premise Tree
I range from 1 to 21 but I don't have a 19, what am I?
What is a Billing cycle.
I am automatically given to every customer unless they have a payment arrangement, what am I?
What is Grace.
I am a balance owned on an account but there has not been active services in over 3 months, what am I?
What is Bad Debt
I show on an account that the account holder has passed away.
What is a Deceased Alert
This is used to verify a customer
What is the last four of the SSN
I am not a deposit but I do not have my own service point either. What am I?
What is Waste Water.
I can extend a customers due date by 5 days, what am I?
What is a Pay Plan
I am an address that has just had tampering applied to it. I am now being requested by someone to start services, What am I?
What is Lease Required
True or False: I am calling on my deceased sisters active account to make a payment. Can I keep the services under her name?
What is False
A customers Historical Premises can be found here
What is Account Tree
I am $150, what am I?
What is a Residential Deposit
I take away a customers grace period, what am I?
What is a Payment Arrangement.
I am a Sprinkler System that is being requested to start, how do you start me?
What is a Manual Start
True or False: I am a surviving spouse and I am not an FRP on their account. I can keep the same account number and add my name to the account.
What is False
I am not an account holder but I can make changes to the account, What Am I?
What is a Financially Responsible Partner
I am $30, What am I?
What is a Returned Item
I am the 21st day of the bill, what am I?
What is the Due Date.
I am an address that only has electric services, what am I?
What is a Retail account
I am a legal account for someone who has passed away.
What is the Estate Of.
The CIS Division or Mailing Premise ID has not been selected and a letter was set to print, What has happened?
What is Killed the Mail File
I am a tier system or block system, what am I?
What is Water rate
I am not green, I am not yellow, I am red, what am I?
What is Severance.
I am a customer contact used to show the start of services, what am I?
What is CSVC-Start/Stop
True or False: I have been living in the home with the account holder for the past year and they have now passed away. They owe a balance of $750 and have been disconnected. I have to take responsibility for the balance and start the services in my name to get the services turned back on?
What is True