Billing
How far out can a bill due on auto pay be postponed
9 days
Can we cover a vehicle used to carry passengers for work
No send to commercial
Can a driver younger than 18 have their own policy?
No unless emancipated if state allows
What covers damages due to mechanical issues not by normal wear and tear.
MBI
What can you send out to show coverages to a lienholder?
Binder
Can a PH use another person payment method for a payment?
Yes with verbal authorization
In NY can a vehicle not registered in the NIN or SIN name be carried on the policy?
No, the customer will have to start their own policy
Does a PH need to add on a driver who will be using their vehicle while in the HH visiting for one week?
No, only if they are living in the HH permanently and operating the vehicle more than once a month.
What is the minimum BI and PD liability limit in TX?
30/60/25
What drivers show on a NY ID card?
The NIN and SIN (if SIN on registration)
What is taken off with PendCan policies as min payment amount to avoid cancellation?
only the fees (ex installment fees or state fees)
PH wants to remove TL veh from policy and we provided a rental car to help stay mobile, what date can we remove the TL veh?
Day after rental return
Ph wants to remove 21 year old son who has driving activity. NDE is not available in their state. What's the best resolution?
POI or POR only
Can a single ph reject the BI SSL in NY without the option form?
Yes, only married policies have to sign the option form
How do you get "replacement vehicle" to appear on a NY ID card?
choose transfer plates
What pay plan requires 30 days upfront and what's the benefit?
6p and paid in advance
How many #s are in a VIN and can we add a vehicle on a policy without it?
17 and no
Do we rate for a learners permit and when do they expired with Geico
no and we rate for them after 1 year
Who is covered by PIP and what does it stand for?
The PH and Personal Injury Protection
What instance can we provide another state ID card for a policy that's not rated for the requested state?
Military policy holders if the state has Military exceptions
PH calls in about a DBL payment requesting a refund. What do you have to verify before sending a request to AR?
if it will put policy in negative equity
PH wants to add on a vehicle that's registered in someone else's name and not kept at their address. Can we cover the vehicle?
no, nope, never
Son is calling in to make a change to the policy what must you look for to make sure you can follow thru with them?
see if they are an auth user
PH ci stated they need a tow and wants to add ERS on their policy. Can we help them with the current issue at hand?
No coverage goes into eff 7 days later and can only help with future issues.
What can you send out if the PH calls in requesting driving history proof they weren't at fault
Letter of experience