KnowsMore & Disney Central Portal
Park Pass Reservations
Resort Reservations
Guest Profile
Media
100

Where can a Cast Member go to view their Magic Points? 

What is Disney Central Portal? 


100

How many Guests can be added to a Disney Park Pass reservation on the same transaction?

What is 12 Guests? 

100

What kind of Resort reservation is this?  

What is a package reservation?


100

If a Guest has a Disney+ subscription, an ESPN subscription, they plan to visit Disneyland® at the beginning of the year, and then Walt Disney World® at the end of the year, how many sets of online login credentials should they have?

What is 1? 

100

What kind of Guest types are eligible to receive a complimentary MagicBand?

What is no Guest types? 

200

What is the speed dial for our PhotoPass Support (DPI) team? 

What is SD 172?

200

How many Park reservations can a Guest book when they have a 10 night Resort stay with one 6-Day Disney Theme Park Ticket and one 3-Day Disney Theme Park Ticket?

What is 9 Disney Park Pass reservations? 

200

What kind of Resort reservation is this?

What is a room-only reservation?

200

What type of data for a Registered Guest can only be updated by contacting the Internet Help Desk?

What is birth date?

200

If a Guest purchases premium MagicBands six days prior to their Resort check-in date, where should the MagicBands be sent?

Where is the Guest's Disney Resort? 

300

What is the Attraction Supervision Policy at Magic Kingdom® Park? 

What is supervise children at all times? Children under age 7 years must be accompanied by a person age 14 years or older.

300

How many total days of Park reservations can a Disney Pixie Dust Annual Passholder have with a three-night Disney Resort stay?

What is 7 days? 
300

Can this reservation be modified by the Guest? 

What is yes?

300

Where does a Guest go to change their name and/or email online? 

What is account settings? 

300

After a MagicBand or card is claimed to a My Disney Experience profile, how does the Guest know which piece of media belongs to what entitlement?

What is when the media is claimed to a Guest profile, the media no longer holds an exclusive entitlement and will be associated with all entitlements claimed to the profile?

400

What is the name of the watercraft launch that goes to and from The Landing at Disney Springs®: The Landing and Disney's Saratoga Springs Resort & Spa?

What is the Blue Launch?

400

How many Park reservations can a Cast Member book for their Guest Passes with a 4-night Resort stay, based on availability?

What is 5 Disney Park Pass reservations? 

400

How can a Resort reservation be eligible for auto-association to a Guest profile (as seen below) during the linking process in My Disney Experience?

What is when the first and last name of a Guest on the reservation exactly matches the first and last name of a Guest profile in the Family & Friends list?

400

What are the minimum ages for a domestic Guests to create their own My Disney Experience account and for an account holder to link Resort reservations?

What is 16 and 18? 

400

When can MagicBands be transferred to another Guest once it has been linked? 

When is only if it is unused and it was mislinked to the incorrect Guest? 

500

What is the Disney Look policy for headwear on non-costumed Cast Members? 

What is non-costumed Cast Members may wear hats that coordinate with their outfit to provide sun protection? Baseball caps and visors are not permitted.

500

After the maximum number of active Disney Park Pass reservations has been booked, when can additional Park reservations be booked?

What is after all Theme Parks have closed for the night on the day they have a Disney Park Pass booked?

500

If the Resort reservation is linked as presented, what is the term used to describe the issue it's creating?

What is Mis-Link? 

500

How many character icons do we have to choose from online? 

What is 61? 

500

What are the three types of media? 

What is MagicBand, cards, and MagicMobile Pass?