Show:
frozen faves
guest service
sense of urgency
C.A.R.E.
COST OF SALES
100
what is overrun % for ice cream machine
What is 50 to 60%
100
why do we give a mint with every order
What is every customer is worth a mint
100
what is our curb time goals
What is 3:30 curb
100
what does C.A.R.E.
What is c-care a-awareness r- respect e-empowerment
100
what is cost of sales
What is food and paper
200
what should the overrun %of shake machine
What is 45 to 55%
200
what is the name of our black book
What is sonic commitment book
200
what is our goal for drive thru times
What is 3:00
200
what does b.l.a.s.t. stand for
What is believe listen apoligize solve thank
200
what are two of the top four things that impact food cost
What is training theft over portioning waste order taking
300
what is the amount of whip cream that goes on a shake
What is 3/4 ounce
300
what is something unique about sonic over other qsr brands
What is skating car hop, drive in concept, full menu all day, smile tray
300
what is our goal for drink only
What is 2:00 min
300
don't fight....______it right
What is make
300
what is the acceptable ratio between idea food cost and actual food cost
What is 1.25%
400
overrun is the amount of _________ added to the mix
What is air
400
what are some things to do when checking back on your guest?
What is make eye contact, smile, invite them to return again, let them know if need anything else to push red button
400
who is involved in sense of urgency
What is everyone
400
remember you are ________to take care of the guest
What is empowered
400
what is grazing
What is theft
500
what is the temperature of ice cream coming out of the ice cream machine
What is 18-20 degrees
500
what are the keys to solving a guests problem
What is be professional watch your tone of voice watch your body language make eye contact have a positive attitude
500
who would the guest say is the main person responsible for a sense of urgency
What is skating carhop
500
name two of the guests top requirements when they are looking for outstanding service?
What is (fast) sense of urgency
500
what is idea food cost
What is what your food cost would be if everything was controlled