First
Second
Third
Fourth
Fifth
100

Means that a lab was never selected. Reset the link if permitted per business rules.

What is Unknown Collection Site?

100

Please draft an email to the Contingency supervisor and CC the Workflow Coordinators

Do Not reschedule the drug screen. The Contingency team supervisor will advise in the response email if the drug screen should be reset to the candidate.


What is Refusal to Test?

100

Candidate failed to complete the FCRA form within 72 hours.

What is Invitation Expired?

100

Candidate has passed results and is Eligible for Hire

What is Negative?

100

Candidate Failed the Drug Screen

What is Positive Results?

200

Associate has passed their background check.

What is Eligible?

200

If the candidate does not respond, the result will be posted to the Dashboard and included in the final report as

What is “Positive-UTCD”?

200

Reach out to eScreen to determine the results.

Sent to Lab?

200

Background Check Status will change from Expired Invitation to Invitation Resent/Reminder Sent

What is Resetting an Expired Invitation?

200

Candidates have 72 hours to complete their Background Check.

What is True?

300

Cases are received when there is a need identified by the Hiring Manager, Recruiter, or Candidate to reset a candidate’s credentials/time, for restarting the BGC or Drug Screen process due to candidate not being able to complete the contingencies in a set time period or accuracy of information pulled from their Workday Profile

What is Reinitiate Contingencies case?

300

Non-DOT Tests Urine collection for drug screen

What is Internal Associates ?

300

Associate has provided information and the Associate Vetting team will review the case.

What is Individualized Assessment Under Review?

300

For Health and Wellness positions we must select Urine collection as the option for the drug test

 What is True?

300

Associate has completed FCRA form. Waiting on results from supplier. No action is needed from the Hiring Manager. Most background checks do complete in 2 -3 business days, but some background checks can take up to 10 business days to complete.

What is Processing?

400

Human Resources Data Warehouse

What is HRDW?

400

Candidates must be hired within timeframe of Completed “Eligible” Background Check

What is 60 days?

400

When a candidate is using a preferred name, PS associate need to verify __________ name .

What is the Legal ?

400

eScreen eCup Instant Test  

What is Non-DOT Tests External Candidates?

400

Key thing to remember is that if the package is reset in PORTER you must move the candidate into Workday profile for the system to reset its connection with the newest request.

What is Additional Contingency?

500

KB1093395

What is Reinstate Contingencies?

500

"UTCD”

What is Unable to Contact Donor?

500

Disposition candidate as “Failed Background Package” if the system did not already do so

Document case and close

What is Policy Violation?

500

Once a "terminated" associate profile is merged with candidate profile; The candidate profile will reflect "prior worker" after the candidate name.

What is true?

500

After PS Associate Successfully merge all  required candidates' profiles, they must ________.

What is Clear the “To-Do” Task and move the candidate into “Contingency”?