Terminology
Systems
Credit Bureau Summary
Chase Relationship
SLD
100

What does SLD stand for?

Single Desktop Lending

100

What is our main system used to process apps?

SLD

100

True or False: The FICO will determine the decision

False

100

What are the 4 tiles within Chase relationship?

Card Accounts, Other consumer and Biz accts, Deposit accounts, Asset accounts

100

Which screen shows the case information?

Case details

200

What is SRL?

System Recommended Line

200

Which system is used to view customers accounts with Chase?

Customer Assist

200

What are the 5 tiles on CBR screen?

File Depth, Inquiries, Public Records, Delinqs, Total Debt

200

True or False: The customer must have a relationship with Chase prior to approval

False

200

What are the 3 housing status options?

Own, Rent, & Other

300

What is ACQ?

Acquisitions

300

Which system is used for authentication with PA?

Innovis

300

For which type of accounts will we see a cluster of inquiries?

Home or auto shopping

300

What are some other consumer and business loans the customer may have with chase?

Auto or Home loans

300

What is exposure?

The total amount of credit the customer has with Chase

400

What is a CLI?

Credit line Increase

400

What is the system used to view scorecard?

Webstats

400

What are some examples of installment loans?

Auto loans/student loans/personal loans

400

What are the 3 type of card accounts?

Consumer, Business, and Corporate Liability

400

Where do you go in SLD to leave notes?

Things You Can Do

500

What does CCB stand for?

Consumer & Community Banking

500

Which system do we use to lookup queue of application?

Lending Reference Material

500

What are the 4 common account types you will see?

Revolving/Other/Mortgage/Installments

500

What are some examples of asset accounts?

Brokerage, 401K, Life Insurance, Retirement, etc.

500

True or False: If approving you have to give either the card min or SRL

False, you have to give at least the card min but can give less or more than SRL