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On Egencia website we can book Ryanair for our customers?
Yes, for selected accounts only (Egencia Website).
If you fly to Schiphol airport you arrive in what city?
Amsterdam
What is the meaning of GKB and where we can find it?
Global Knowledge Base
It is in Salesforce!
Name 3 airlines in Asia
Examples:
Singapore Airlines, ANA, Garuda, Asiana, EVA, Thai Airways, Hainan, China Airlines, Malaysia, Jetstar, Emirates, Etihad, Qatar.....
What are the Standard weight for 1PC check in baggage in Economy and Business Class?
23 KG - Economy Class
32 KG - Business Class
On Egencia website and in Amadeus, can you insert the NMTTT?
No, The NMTTT is just one Egencia website function.
Name three airports near London?
Heathrow, Gatwick, Luton, Stansted, City airport
Error message during booking!
Is that an EGTS or a CRT case situation?
Open one EGTS case
Air France is participating in what airline alliance?
SkyTeam
What command would you type to display the ticket in order to see the "coupon status"?
TWD
or TWD/L30
or TWD/TKT117-6542131756
On Egencia website, is it possible to book Open Jaw trips?
Yes, via the "Multi-city" option.
If you fly to Charles de Gaulle airport you arrive in what city?
Paris
Example " A baggage EMD was not issued and the customer had additional costs at the airport "
Should we open a CRT case ?
Yes, The customer should keep the Receipt to proof the additional costs
Qantas is the flag carrier of which country?
Australia
What cabin class would you get if you price with FXB/KF?
First class
On Egencia website, can you filter that you DON'T want to change flight in Frankfurt?
No, you can select connecting airports, but not remove unwanted options.
What's the IATA code for Cape Town in South Africa?
CPT
True or False
Service Delivery Agent is NOT making any promises that Egencia will cover the costs, only CRT (and account Management) may make that claim.
True
Name 3 of the biggest US airlines?
Accepted answers:
American Airlines
Delta Airlines
Southwest Airlines
United Airlines
Alaska Airlines
What is the basic command for Amadeus to display the Fare Basis Details (Lounge Access, Private security...) after Pricing with FXP or FXB?
FQF line number
On Egencia website you can always select a specific seat on your flight?
No, not always. It depends on the airline and what fare you select.
If you fly to Changi airport you arrive in what city?
Singapore
Give the names of 4 LCC airlines (Low Cost Carriers)
Wizzair - RyanAir - Eurowings - Vueling - Sun Express - Pegasus - Norwegian - Transavia Airlines - JetStar - Easyjet
What's the 2-letter airline code for Turkish Airlines?
TK
What is the command to Price the best price in Economy Class with bags?
FXB/SBF
or
FXB/SBF-1
or
FXB/FF-BAG