Name that Product
What is the name of the antifatigue design through Shamir and what add boosts are available?
Relax 50/65/80
Includes different emails setups to various reasons/departments?
Email Templates
What is the active acct # and name associated to 740 Williams St Ste 2?
2038999 - BERKSHIRE EYE CENTER
What is the STANDARD turnaround time for an Xpanse 1.67 w/ Glacier Plus edged to a Metal Groove?
4 Business days pending inspection
What is the cost for a Flex SV Poly Avulux uncut job for acct 8048199-0000.
$345.80
What is the Stock Code for a Somo Blue Blocking AR Aspheric for Mid Index?
UC6B
Document to provide customers that need to update their business's address?
Acct Maintenance Form
For Acct 5048564, how many jobs are currently open?
What is the standard turnaround time for a HAW acct that needs to order a Varilux X Technology w/ no AR and uncut? Where will it run?
4 business days including the 1 day turnaround time. ERL
What is the cost for 80035650 when ordering a Driver's Intelligence Sun SV Poly Clear w/ Glacier Expressions Edge to a Zyl frame with a Polarized gradient Chem Clip?
$261.80
Using Acct WS53133, what options are available for a traditional Round Seg?
Round Seg 24
If I am returning a Stock lens Uncut, what document would a CSR review to confirm the warranty timeframe?
Stock Lens Return Policy
What Email Address is assigned to 80036668-0004 for ShipExec and what date was it setup?
sc@daasluxury.com - 4/4/25
What was the status of the job 16711645 at 3:10 PM and what is the remaining ETA?
@ the generator and 4 business days pending inspection
When transferring a call to the SCL department (Soft Contact Lens), when queue name would you transfer to?
SCL Existing Order-XFR Priorty
What occupational designs are available with an intermediate range up to 10ft?
Shamir Workspace / Unity Via OfficePro 10 ft
This document can be used to verify the common designs fit cross, minimum hts required, and if it is compensated or non.
Designs Edged 4 Above
On 1059735, what patient's frame was received on 3/10/25 and did not have a job submitted? What lab initially received the frame?
Lopez Noe / HAW
For Job 13894954, when did the frame arrive and how long did it take to complete the job? What is the ET/CT/ and Thin Edge of the job?
3/12/25 / 1 business day / ET OD 5.84 & OS 6.52 / CT 1.50 / Thin Edge OD 2.76 & OS 2.68
What are the built in properties/coating in Claris Plus AR?
Hydro, Oleo, Anti Static
What Stock Lens code magnifies visual awareness, target recognition, target tracking, & greater depth perception?
BOOST
Document that can be used to verify what Stock RX program a customer is in and the available redos and warranties.
ABB Labs Policy Updates
What was the last ABB Labs credit date on 80013650, what was the amount, and reason?
*Added bonus of 100 pts - what was the patient's name, design ordered, and how many jobs were ordered?*
2/27/26 / $34.50 / Pr 50
*Deborah Frederick / FT35 / 4
What would the turnaround time be for:
Extended Range RX w/ a Vibrant Green Mirror / Claris HD/ edged to a Shelf Bevel frame?
16 business days
Using the Teams' Post - What code is used for ERL's Safety Stamps on a Transitions lens?
VAB