Body Language Basics
When standing at the door, this stance shows confidence without appearing aggressive.
What is standing upright with an open posture?
When introducing yourself, this should be the first thing you mention to grab attention?
What is the name and purpose of your visit?
When homeowners ask for more details, this technique allows you to guide them toward a decision.
What is answering their question and redirecting to the next step?
This is the primary reason homeowners can save money by switching to solar.
What is reducing reliance on grid power?
Many homeowners are motivated to go solar because it reduces this monthly bill.
What is the electricity bill?
A homeowner is stepping slightly outside the door while talking often signals this.
What is interest or engagement?
To increase the changes of setting an appointment, always emphasize this when offering times to meet.
What is convenience for the homeowner?
And/or
What is offering two timeframes to provide options?
At the door, this phrase encourages homeowners to agree without feeling pressured.
What is, “does that sound fair?”
This part of the solar system converts sunlight into usable electricity. Dirty to clean power.
What is an inverter?
Installing solar panels can help offset these kinds of environmental concerns.
What are carbon emissions or pollution?
This facial expression, combined with a relaxed tone, helps build rapport quickly at the door.
What is a warm and genuine smile?
Homeowners are more likely to agree to an appointment if you can clearly explain this about your product or service?
What is how it solves a problem they face?
The purpose of asking customers if they have any additional questions or concerns before proceeding to pricing.
What is to address all potential objections before attempting to close the deal.
Solar batteries can provide backup power during this common event.
What is a power outage?
Solar energy is especially beneficial for this type of homeowner with rising energy usage.
What is a family with high energy demand?
A homeowner repeatedly glancing inside the house while you’re speaking might indicate this.
What is a distraction or a need to end the conversation?
When a homeowner is busy but interested, this tactic helps keep the conversation moving forward to scheduling.
What is asking for a specific time to come back?
Homeowners are more likely to envision how solar will help them long term if you focus more on...
What are benefits vs features?
Solar systems typically require this amount of maintenance each year.
What is minimal or cleaning the panels 1-2 times a year?
If a homeowner plans to move in a few years, this is a key benefit of adding solar to their property.
What is increasing the home’s resale value?
Positioning yourself this way relative to the door creates a senses of respect and safety for the homeowner.
What is at a slight angle or an arm‘s length from the door?
This approach works best when homeowners are skeptical about setting an appointment.
What is offering a no-pressure “just informational visit” option?
Closing works best when you’re able to do this, showing you understand the homeowner’s unique needs.
What is tailoring your pitch to their specific concerns?
To work effectively, solar panels should ideally face this direction in most regions of the U.S.
What is south?
A power purchase agreement is different than a solar lease in this key way.
What is no lean placed on the house?