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KM1
KM2
KM3
KM4
KM5
100
Leadership, Organization, Learning, Technology
What are the four Critical Success Factors to be considered in a KM Initiative?
100
Tacit Explicit
What are categories of Knowledge?
100
Plan of Action (An Approach), Gap Analysis, Prioritize Alternatives (KM initiatives, tools and approaches), Leverage Organization Resources,
What is a KM Strategy?
100
Tehnology Components -- KM Technology Group
What does it take to design and build a Knowledge Platform or System?
100
Assessment of a company's strengths and weaknesses, relative to the opportunities and threats present in the environment in which the company operates
What is SWOT analysis?
200
The introduction of new processes specific to the management of knowledge
What is the business purpose of knowledge management?
200
Codification Personalization
What are the two major types of KM Initiatives?
200
Can be exploited for Strategic Business Advantage creating a valuable business asset that is a critical Differentiator
What is the alignment of knowledge management with business strategy organizational knowledge?
200
people, processes, information, technology, product/service, customer, marketplace
What value drivers within the organization context?
200
Define the KM Goals, Define Top Level Objectives, Define Sub-Ordinate Level Objectives, Align with Business Process/Activity or Practice, Align with Business Value Driver, Define Metrics g. Define Target & Expected Outcomes
What is the KM Objectives Tree?
300
skilled people, market position, good will, recognition, achievements, patents, contracts, support, collaborators, leadership, customer bases, reputation…etc
What is Intellectual Capital?
300
Truth; Judgment; Experience; Values, Assumptions and Beliefs; Intelligence; Integration of Knowledge Sources
What are components of knowledge?
300
Know What, Know How, Know Why, Know When, Know Where, Know Who, Care Why
What are the levels of professional knowledge?
300
Complete Ignorance, Awareness, Measure, Control of the mean, Process capability, Process characterization Know-Why, Complete Knowledge
What is Bohn's stages of knowledge growth?
300
Develop the KM Architecture, Understand and Select the Architectural Components, Optimize for Performance, Interoperability, and Scalability, Understand Repository Life Cycle Management, Understand and Incorporate Requisite User Interface Considerations, Position and Scope the Knowledge Platform Initiative, Make the Build-or-Buy decision and Understand Tradeoffs, Future-Proof the KM System
What is a knowledge blueprint?
400
The ability of a company to exploit its intangible assets is far more decisive than their ability to exploit their physical assets
What is the KM Value Proposition?
400
Individuals, Groups, Organizations
What is the integration of knowledge?
400
An interrelated set of business processes and procedures working together to achieve goals and objectives of a business
What is business operations?
400
Repositories, Collaborative Platforms (Integrative and Interactive), Networks (Digital and Social), Culture
What are Knowledge Management System Components?
500
Tangibles Intangibles
How is the value of a company determined?
500
Knowledge Acquisition (Identify, Create, Capture), Knowledge Sharing (Share), Knowledge Utilization (Use, Measure)
What are the fundamental processes of KM?
500
Shared Perception of Performance Gaps, Metrics, Corporate Culture, Knowledge Champions, Strategic Alignment, Begin with What You Know
When is a company ready for a KM Initiative?
500
Using the knowledge audit to gain insights that help to determine the strategic position and competitive advantage possessed in terms of explicit and tacit knowledge contained within the company.
What is the strategic K-spot?
500
Assessment of a KM student's theoretical and practical application of knowledge mid-way through a KM class at GWU
What is a KM Mid-Term Exam?