These
are
totally
random
questions
100
Two key elements in staff success are?
Performance and recognition.
100
Knowledge transfer can be done in what ways (list three).
Not limited to but could include books, manuals, procedures, insight learning...
100
What is the only way to shorten the learning cycle?
Getting someone with experience to help.
100
Two ways covered by this presentation to communicate and share with staff were?
Schedule meetings and being accessible.
100
Finish this sentence: By maintaining consistency all staff will....
Feel equal and have same opportunities and expectations as their mentor or trainee.
200
Finish this sentence: Effective succession management involves --------------, -------------- and ------------ talented employees.
Attracting, developing and engaging.
200
Name three items to consider in identifying key areas and positions.
Identify capabilities, interested employees, potential barriers to advancement, let employees self identify, develop and set knowledge transfer plans, and have back up plans
200
Always reinforce?
Good performance
200
There were two ways covered to encourage knowledge transfer, name them.
Lessen workload of transfer or and provide acting assignments.
200
The third step in a communication plans is?
I plement roles and responsibilities and expectations of all staff.
300
The presentation said baby boomers like what?
Collaborative learning and working in teams.
300
Name two things employers can do to assist knowledge transfer process.
Provide opportunities, appropriate amount of challenge, share knowledge throughout the organization, have clear expectations, regular feedback, specific and constructive feedback.
300
The second step in an effective communication plan is?
Provide tools to assist in the transfer of knowledge and experience from senior staff.
300
Name two covered reasons to start a mentoring program.
Including new perspectives, sharing of information, building on skills, reduce generational conflict,, enable knowledge transfer.
400
Does mentoring have to end upon retirement?
No
400
Mentoring provides younger workers.....?
The opportunity to develop their own talents with guidance.
400
The first step in a communication plan is?
Identifying key issues and messages you want to relay to staff.
400
The knowledge transfer process is an ..........., ........... and ...........
ongoing monitored evaluated
400
To be effective mentoring needs to be done ......... and ..............
strategically and creatively