What items we must bring before start our shift? (List 3)
Black Pen, Flash Ligth SWK ID, ear piece, Watch, Security Card and Clip board(Optional)
Can a resident file a grievance directly to ORR and state licensing ?
True
Are residents allowed to do chores?and what do we do as staff?
No, they are not allowed to do chores but us as staff can encourage a resident to clean up
During intake, what is the the question we ask the resident before giving them food?
If they are allergic to anything
What is our television policy?
Max of 6 hours Sun-Sat
What is PPR? (Poor Peer Relationship)
Staff may ask a resident if they want to go to the timeout room ?
false
What are the required hours of vocational class for the residents ?
Each minor is required to receive at least 6 hours of vocational class per week .
Who is our regional RN? BHP?
Regional RN- Monica Winbush
BHP- Jose Amparo
When does a resident have the right to request an accommodation for any chore type?
What items must have a bed? (List 3)
Water proof mattess cover
Matress
Blanket
waterproof pillow cases cover
matress pad
fitted sheet
flat sheet
pillow/pillow cover
A significant incident report is also known critical event and must be reported to ORR within 4 hours
TRUE
What are the resident rights?
Cuales son los derechos de los residentes?
1. FAIRNESS without discrimination 2. INDIVIDUAL expression 3. SAFETY 4. CONFIDENTIALITY 5. RESPECT 6. UNDERSTANDING 7. ACCESS to legal counsel 8. PARTICIPATION in your own services
How often do we conduct a restraint?
We do not conduct restraints. We use emergency safety response.
What is our mission statement?
Opening doors to opportunity so individuals can achieve their dream.
Who are the legal guardians of the residents?
ORR (office of refugee resettlement)
A resident is not eligible for an outing if resident has been drawing unnecessary attention to himself within 24 hrs.
FALSE. It is within 48 hrs.
Are residents allowed to make phone calls? how long? and how often?
Yes, it is the residents right to make phone calls as long as the #'s and names are approved.
Phone calls occur twice a week and last 10 minutes per call.
Each resident has to have a copy of what? (3 things)
PSA pamphlet, resident handbook and BMS
Tenemos una poliza de tocar y que incluye?
Yes
All physical contact between SWK employees and minors should have a valid purpose and objective, always meeting the minor's
What information must have a shift log have? (List 3)
Total Headcount
Minors on status (Run Risk, 1:1 etc.)
Minors with allergies (medication and food)
Pregnant minors
Poor Peer Relation (PPR)
Recreational or Educational outings, Medical appointments, Court Appointments
Changes in the program schedule
Upcoming staff meetings or trainings
Assigned staff member to complete hourly headcounts
Hot water temperatures are maintained between 85F - 125F in the areas of the behavioral health residential facility used by residents.
False. ( 95F-120F)
Where are the residents rights posted and in what language?
Where are the sponsors rights located?
Residents rights are posted in the dining room in both Spanish and English.
Sponsor rights are located in the front lobby
How often do we conduct:
Evacuation drills?
Disaster drill?
And evaluate disaster drills?
Evacuation- every 3 months on each shift
Disaster- every 3 months
Evaluate- every 12 months
What are our values?
What is the high 5 approach
Responsiveness, Innovation, Diversity, Excellence, Family, Fun
Ask, Explain, Options, Confirm and Act