YCW Knowledge
True Or False
Resident
Licensing
Random
100

What items we must bring before start our shift? (List 3)


Black Pen, Flash Ligth SWK ID, ear piece, Watch, Security Card and  Clip board(Optional) 

100

Can a resident file a grievance directly to ORR and state licensing ?

True


100

Are residents allowed to do chores?and what do we do as staff?

No, they are not allowed to do chores but us as staff can encourage a resident to clean up

100

During intake, what is the the question we ask the resident before giving them food?

If they are allergic to anything

100

What is our television policy?

Max of 6 hours Sun-Sat

200

What is PPR? (Poor Peer Relationship)

PPR is when 2 residents do not get a long and can not be around each other. 
200

Staff may ask a resident if they want to go to the timeout room ?

false

200

What are the required hours of vocational class for the residents ?

Each minor is required to receive at least 6 hours of vocational class per week .

200

Who is our regional RN? BHP?

Regional RN- Monica Winbush

BHP- Jose Amparo

200

When does a resident have the right to request an accommodation for any chore type?

Resident may request an accommodation based on their religious or cultural beliefs. 
300

What items must have a bed? (List 3)


Water proof mattess cover

Matress

Blanket

waterproof pillow cases cover

matress pad 

fitted sheet 

flat sheet

pillow/pillow cover


300

A significant incident report is also known critical event and must be reported to ORR within 4 hours


TRUE

300

What are the resident rights?

Cuales son los derechos de los residentes?

1. FAIRNESS without discrimination 2. INDIVIDUAL expression 3. SAFETY 4. CONFIDENTIALITY 5. RESPECT 6. UNDERSTANDING 7. ACCESS to legal counsel 8. PARTICIPATION in your own services

300

How often do we conduct a restraint?


We do not conduct restraints. We use emergency safety response.


300

What is our mission statement?

Opening doors to opportunity so individuals can achieve their dream.

400

Who are the legal guardians of the residents?

ORR (office of refugee resettlement)

400

A resident is not eligible for an outing if resident has been drawing unnecessary attention to himself within 24 hrs. 


FALSE. It is within 48 hrs.

400

Are residents allowed to make phone calls? how long? and how often?

Yes, it is the residents right to make phone calls as long as the #'s and names are approved.

Phone calls occur twice a week and last 10 minutes per call.

400

Each resident has to have a copy of what? (3 things)

PSA pamphlet, resident handbook and BMS

400
Do we have a touch policy and what include?


Tenemos una poliza de tocar y que incluye?

Yes

All physical contact between SWK employees and minors should have a valid purpose and objective, always meeting the minor's

500

What information must have a shift log have? (List 3)

Total Headcount 

Minors on status (Run Risk, 1:1 etc.) 

Minors with allergies (medication and food) 

Pregnant minors 

Poor Peer Relation (PPR) 

Recreational or Educational outings, Medical appointments, Court Appointments 

Changes in the program schedule 

Upcoming staff meetings or trainings 

Assigned staff member to complete hourly headcounts

500

Hot water temperatures are maintained between 85F - 125F in the areas of the behavioral health residential facility used by residents.


False. ( 95F-120F)

500

Where are the residents rights posted and in what language?

Where are the sponsors rights located?

Residents rights are posted in the dining room in both Spanish and English.

Sponsor rights are located in the front lobby

500

How often do we conduct:

Evacuation drills?

Disaster drill?

And evaluate disaster drills?

Evacuation- every 3 months on each shift

Disaster- every 3 months

Evaluate- every 12 months

500

What are our values?

What is the high 5 approach

Responsiveness, Innovation, Diversity, Excellence, Family, Fun

Ask, Explain, Options, Confirm and Act