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100

What is a management system?

Is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives.

100

What are the benefits of having an effective management system?

  1. More efficient use of resources and improved financial performance

  2. Improved risk management and protection of people and the environment

  3. Increased capability to deliver consistent and improved services and products, thereby increasing value to customers and all other stakeholders.

100

Certification to a certain management system is a requirement.

FALSE

100
What are PRPs (Pre Requisite Programs)?

Basic conditions and activities that are necessary to maintain a hygienic environment throughout the food chain suitable for the production, handling and provision of safe end products and safe food for Human consumption.

100

What is the purpose of conducting an audit?

To assess the effectiveness of a management system.

200

Which management systems are implemented in CCBB?

  1. ISO 9001

  2. FSSC 22000

  3. NOSA

200

Audits are a vital part of a management system. TRUE/FALSE

TRURE

200

Why do organization obtain management systems certification?

To comply with customer requirements and government regulations and standards allowing organizations to meet these requirements by instilling best practices and validating, through certification

200

Give examples of PRPs(Pre requisite programs) implemented in CCBB.

1. Cleaning and sanitation programs

2. Pest control

3.Personal hygiene

4. Product recall

5.Warehousing

6. Product information

200

Give examples of audits conducted in CCBA.

1. ISO 9001:2015

2. FSSC 22000 VER 4.1

3. NOSA

4. GAO (KO -PLANT/WH)

300

What is management responsibility in implementation of a Management system?

1. Provide resources

2.Communication across supply chain

3. Conduct management reviews

300

What is teamwork?

Collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

300

Document control is not important in a management system. TRUE/FALSE

FALSE

300

What are the benefits of an SLA?

1. Improves customer service.

2. Facilitates communication.

3. Documents agreements

4. Sets standards for customer service.

300
What are the SHEQ policies implemented in CCBB?

1. Food Safety policy

2. Hygiene and Personal practices policy

3. Smoking policy

4. Safety and Health policy

5.Quality Policy

400
What are the consequences when Quality and Food Safety culture fails in CCBB?

1. Unhappy workforce

2.Inefficeiency and inconsistency

3.Customer and consumer complaints

4. Loss of Reputation

400

What is a record and give an example

Judge s decision

400

What is process improvement?

¡Process improvement involves making gradual improvements in everyday processes to reduce variation and redundancies, improve quality of products and services, as well as increase customer satisfaction.

400

What are benefits of implementing Document control an organization?

1. Helps retrieve information and documents fast.

2. Allows to have control over documentation.

3. Ensures effective traceability.

4. Ensures consistancy

400

What tools can be used to improve the effectiveness of the culture in CCBB?

1. Use of corrective action plans

2.Preventive action plans

3. Internal Audits

 

500

Why is Top Management commitment necessary for the implementation of Management Systems

¡Top Management should lead the process for transformational change, dedicate financial and human resources, support and communicate progress, and exhibit lasting support

¡Top Management/ Leadership shall ensure that objectives needed to meet requirements for Management Systems are established at relevant functions and levels. The objectives shall be measurable and consistent with the policies

¡Without leadership commitment, the intended culture will diminish and likely result in relapse to the previous state

500

What defines employee empowerment?

¡All employees trained, and periodic (yearly) refresher trainings

¡All employees, from senior leadership to shopfloor staff, have infused Management Systems into the way they operate processes daily

¡Employees continuously consider how processes can be improved

¡Management Systems  are no longer seen as a Manufacturing Function or an additional task but a frame of mind in which the application of Quality, Food Safety, Safe & Healthy Environments is always sort for by all

¡Leadership empowers employees by providing periodic coaching/ mentoring granting authority to make decisions relative to Management Systems, and eliminating fear of consequence or placing blame

¡“Management Systems Specialists” are identified, developed, and granted authority to coach, train and evaluate competence on Management Systems

500

Why do documented information need to be controlled?

¡To ensure that all applicable documents are reviewed and approved prior to use

¡to review and update as necessary and re-approve documents,

¡to ensure that changes and the current revision status of documents are identified,

¡to ensure that relevant versions of applicable documents are available at points of use,

¡to ensure that documents remain legible and readily identifiable,

¡to ensure that documents of external origin determined by the organization to be necessary for the planning and operation of the quality management system are identified and their distribution controlled

¡to prevent the unintended use of obsolete documents, and to apply suitable identification to them if they are retained for any purpose.

500

Outline Requirements for monitoring PRPs (Pre requisite programs)

1. SOPs (Standard Operating Procedures)

2. Monitoring and Maintenance programs

3. Preventative monitoring schedules/plans

4. Monitoring checklists/records

500

Why is Equipment calibration/servicing/standardization important?

It minimize any measurement uncertainty by ensuring the accuracy of test equipment