Safety
Who is responsible for safety?
Everybody
Who is responsible for quality?
Everybody
How often do you see HR on the floor?
Daily.
Have you been recognized for your performance?
Employee of the Month.
Leadership Award.
Perfect Attendance.
Spotlight Award.
Fun Bucks.
How do you know if the customer is happy or not?
Communication at the 9am daily start up meeting or the 2pm daily reset meeting.
Customer (Scott) spoke to us at the 2pm reset meeting when he was on site.
Where is the Hoshin plan posted?
Next to the breakroom door.
Do we have a safety committee? How often do they meet?
Yes.
Monthly.
What quality topics have been discussed in the Tier 1 meeting?
Unit of measure.
Damaged products.
Picking at location. Ship confirming product not available.
Where is the employee suggestion board?
Breakroom
Have you had a labor management observation performed on you?
Yes or No
What is discussed during the tier board meeting?
SQDPCM KPI's (key performance indicators for the previous day is reviewed)
What is the Bracco DC's mission statement?
Safety first.
Quality second.
Delivering excellence through integrity, teamwork and employee empowerment.
How do you report safety incidents/job hazards at work?
Report the safety incident or job hazard to:
Team Leads
Supervisors
Managers
Safety Advocate, Chelsea Mitchell.
When was the last townhall meeting? What was discussed?
March.
Safety, Quality, KPI's, 75th Anniversary.
What did your new hire on-boarding look like?
Classroom training.
Assigned to train with a trainer for up to 5 days.
Where are the labor management performance metrics posted?
Emailed to the management team daily.
Posted at the small parcel bathrooms.
Have you made any suggestions to improve a process?
QC packing stations - conveyors and rollers for tables that were broken.
Label M aisle with scannable locations.
Walkie riders for small parcel N aisle picking to speed up the walking between N and V aisle.
What is the frequency of the Tier 1 and Tier 4 meetings?
Tier 1 board - daily.
Tier 4 board - weekly.
How do you get recognized for doing a safe job?
90 days safe lunch celebrations.
Management spotlights or conversations.
Daily shift and reset meetings.
If you have a quality problem, who do you go to?
Team leads.
Supervisors.
Managers.
Quality Manager. Marjorie Lee Johnson
When was the last time you were recognized?
Employee of the Month.
Leadership Award.
Perfect Attendance for the Quarter.
90 days safe lunch celebrations.
What is your daily hourly picking goal?
32 per hour.
When was the last time you participated in a GEMBA walk or 5S audit?
Weekly.
Monthly.
Who updates the tier boards?
Tier 1 boards - teammates.
Tier 4 boards - management.
How does the site share safety improvements or new safety ideas?
9am daily shift start up meeting.
2pm daily reset meeting.
What is the quality vision of the site?
Quality means doing it correct the first time, even when no one is watching!
How do you hear about the things that are going on with the Bracco DC site?
9am daily shift meeting.
2pm daily reset meeting.
Communication board in breakroom.
Monthly townhall meeting.
How do you know if a department is ahead or behind?
9am daily shift meeting.
2pm daily reset meeting.
When was the last time you were coached by your supervisor?
Weekly.
Monthly
What are Kenco's guiding principles?
Be Honest
Serve
Get Better