Situation Appraisal
A feeling you need to do something.
What is a concern ?
Object-Deviation
What goes into a problem statement?
Wednesday 5-Feb-25 at 5:30pm.
When was the deviation observed FIRST ?
Reach Agreement, Provide Help, Follow Up
What are the 3 steps in a process facilitation ?
Larry, Moe, Curly
Who were the THREE STOOGES ?
Separate and Clarify Concerns
How do we ensure each concern is clearly understood ?
Corrective
What do we call an action taken to remove the cause of a problem?
Yes,Yes,Yes = PA
Is there a Deviation?
Is Cause Unknown?
Do we need to know cause ?
Daydreaming , Interrupting , Judging , Biasing, Avoiding ,Preparing, Pretending
What are the typical BARRIERS TO LISTENING ?
Pb
What is the chemical symbol for lead ?
Current Impact, Future Impact and Timeframe
What do we use to set priority ?
Fact. New Information. True only of the IS.
What are the criteria for a distinction ?
Longer than 100mm.
What could be the size, but IS NOT ?
Ask Open Questions, Acknowledge positive participants ,Refer Questions back to the group, Use active listening, Ask for examples.
How do you ENCOURAGE PARTICIPATION during a facilitation?
Mt Kilimanjaro at 5,900m
What is the highest mountain in Africa ?
Information and commitment
What are the main reasons you get people involved in a Situation Appraisal ?
The ACTUAL has never met the SHOULD .
What is special about a STARTUP problem?
Only if...
How do you phrase an ASSUMPTION ?
The group is off track or there are intense arguments over data.
What are some of the signals that the facilitator needs to intervene ?
The Sea of Tranquility
Where did Apollo-11 land on the moon ?
The bridge will probably be under water by 7pm.
What's an example of TIMEFRAME ?
After 100 hrs of driving.
When in the object's HISTORY or LIFECYCLE was the deviation observed first ?
If _____ is the cause , how does it explain both the IS and ISNOT ?
What question do you ask to test possible causes?
Being too general
What's the biggest pitfall in facilitating SA or PA ?
99.94
What is Sir Donald Bradman's career Test batting average?