What is YCA role during a fire drill or other emergency?
Client Safety
List during what two circumstances would an SCM restraint be used?
SCM may be used if a client is a danger to themselves or a danger to others.
How long do you have to complete an incident report?
Before the end of the shift the incident occurred on.
What is our staff to client ration per COA?
1:4
Where can you find KYUMH Ethics Policy?
Policy & Procedures Manual located on ADP.
Can you explain the facility's evacuation procedures for a YCA?
1. Remain calm & quiet and listen for instructions
2. Residential staff should take attendance & account for all residents
3. Check for residents or staff in enclosed areas such as restrooms, laundry room, closets
4. Assist those needing special assistance
5. Check for injuries & provide first aid if needed
6. Go to a designated interior safe area or exterior rally point
7. Do not stop for personal belongings
8. Remain in safe area & wait for further instructions
What 3 types of onboarding and training is provided to new staff?
-Relias trainings
-NEO- meeting with department leads
-Shadowing
-Meetings with direct supervisor
In what three ways may a youth express a grievance or abuse?
Client may write the grievance, Client may report the grievance to staff or family verbally, Client may use the phone booth
Do you know where the client rights are located in the facility…How are they provided to the clients?
-Hallway
-At intake in the client handbook
Who is the agency Safety Officer?
Name 5 drill code colors and their meaning?
Code Red - Fire
Code Green - Hostage
Code Black - Bomb
Code Grey - Tornado
Code Yellow - Toxic Spill
What are 3 ways staff trained on immigration, trauma, and legal issues?
-Relias training
-ORR Learning Center
-In person or virtual Clinical training
-Cottage meetings
-Emails
What 3 steps would you take if a client reports current abuse or neglect?
Implement Coordinated Response by separating the client from the individual/any harm.
Report immediately to a supervisor.
Write IR.
What 3 types of interventions that are prohibited by the agency?
-Isolation
-Chemical Restraints (shots/ medication)
-Physical/ psychological threats
During a fire drill…What is the time limit to exit building during daytime hours?…during nighttime?
Daytime - 28 seconds
Nighttime - 45 seconds
After receiving SCM training upon hire. How many hours of training does a staff receive annually thereafter?
12 hours of physical and 6 hours of de-escalation total of 18 hours annually.
Who do you email an incident report to once you ha ve completed it?
MKC care team, Barbie Estes, Everstand - Adriana Ortiz, Lydia Weiss
State at least 3 of the youth’s rights.
Right to eat, Sleep, Medication, Right to contact with family, Right to care/treatment
What is the crisis on-call number?
(270) 570 - 2762
What are the rendezvous points during a toxic spill drill?
North - Marvin's Fireworks
South - Applebee's parking lot
East - Dairy Queen on 60
West - Parking lot behind Huddle House (in front of U-Haul)
List 5 required trainings that ALL EMPLOYEES are required to attend each year…
CPR/First Aid; Mission, Vision, Values; Emergency Procedures; Universal Precautions; Mandatory Reporting; Ethics; Cultural Diversity; Asbestos; Training Requirements; Stress Management; PREA; Quality Management; and HIPAA; boundaries; trauma informed care, etc.
Explain mandatory reporting in a brief sentence.
IF YOU SEE IT OR HEAR ABOUT IT REPORT IT.
What two safeguards protect client data?
All client data is kept in secure location and password protected.
What should a staff member say if they receive a media inquiry?
Refer them to CEO Julie Hagar Love.