HUSKY
A consumer has how long to submit the initial premium payment for HUSKY B Band 2?
What is 90 days?
If a consumer wants to decrease their APTCs for the remainder of the year, what would you do ?
What is Escalate?
To be eligible for Covered CT Phase 2 what is the income requirement for HH of 3?
What is $38,430?
As a CCR, I would advise a consumer to go here if they do not have their Naturalization info?
What is WWW.USCIS.Gov?
I am the QHP that doesn’t receive a 1095A nor can use APTCs if selected?
What is Catastrophic Plan?
If someone on HUSKY A has an increase of income over 160% FPL, They could qualify for?
HUSKY A TMA. ( for HUSKY A children 201%)
When doing an escalation what are 2 things we do not tell the consumer?
What is We do not provide a time frame for call back and we do not make promises the request will be granted?
Who was eligible for Covered CT Phase 1?
What is Parents/Caretakers Adults?
Once you reach me, your carrier will pay for your medical expenses at 100%?
What is Out of pocket maximum?
Consumer calls in to say that she is receiving another person’s AHCT mail. This is an example of a PII issue. TRUE or FALSE ??
What is True
We escalate all Husky Custody matters and inform consumer someone will reach out to them. TRUE or FALSE
What is False, we do not escalate anything HUSKY related.
The Consumer has this long to report a QLE?
What is 60 days to report it and 30 days to prove it
?
When did Covered CT Phase 1 go into effect?
What is 07/01/2021?
How many ways can you find the Possible Privacy Incident workflow ?
What Is 2?
Child Support is a deduction that has to be reported on the application, Ture or False ?
What is False, it is not a deduction?
Children in a HH cannot be enrolled into different HUSKY B Programs, True or False ?
What is False, They can be found eligible for different HUSKY B programs if they are not claimed by the same person.
What is the timeframe for someone to disenroll their QHP from a previous month ?
What is Consumer must call within the first 5 business days of the month.
Why would someone who has Coverage under COVERED CT receive two cards, and from where ?
What is Consumer would receive cards from Carrier for Medical And DSS for Dental and None Emergency Medical Transportation.
A Broker is calling but they are Not the Primary or AREP on the app or in VISTIO. Can proceed with call. TRUE or FALSE??
What is False, Only when the broker is tangoed to consumer's account may you speak with broker without consumer being on the line.
In what case does a Parent/caretaker not have to report their income ?
What is If the child is a Ward of the state and will not be claimed by a dependent of someone from the HH, neither annual or monthly income needs to be reported.
HUSKY A TMA and EMA allows consumer to stay on HUSKY for how long?
What is up to 12 months
If consumer is calling to request retro termination of a QHP after the 5th business day of they month what is the CCR NOT to do?
What is do not complete the disenrollment? By not terming the member, AHCT CS may be able to send the correct termination date to the carrier.
Residents must meet these requirements to Participate in the Covered CT Program?
What is
Have a HH income up to and Including 175% of the FPL, and not qualify for HUSKY.
Be eligible for APTCs and CSRs and use 100% of the financial help available to you.
Enroll into a Silver Plan
If consumer is calling just to apply for dental do they need a SEP or can they enroll without a SEP?
What is anyone seeking coverage whether it is dental or medical and it outside of OE they will need a SEP to enroll.
Which Social Security Benefit income is not to be reported ?
What is Supplemental Security Income (SSI)?