Conflict Resolution
The 'why' or underlying concerns of each party.
What is the 'interest'?
The ability of a leader to skillfully manage and support people from different backgrounds, combining skills/knowledge with awareness, curiosity, and sensitivity for other cultural beliefs.
What is 'cultural competence'?
Maintaining a moment-by-moment awareness of our thoughts, feelings, bodily sensations, and surrounding environment through a gentle lens.
What is 'mindfulness'?
Gestures, tone of voice, posture. These are examples of?
What is 'non-verbal communication'?
This on campus leader is the expert of leadership in student affairs.
Who is 'Pam Alvarado'?
This impartial person helps with communication and promotes reconciliation allowing the disagreeing parties to reach a mutually acceptable agreement.
What is 'mediation'?
The ability to recognize your environment, your abilities/emotions and your relationship with others.
What is 'emotionally intelligence'?
The ability to care for oneself through awareness, self-control, and self-reliance to achieve and promote overall wellbeing.
What is 'self-care'?
Would you be willing to share some examples to help me better understand? This is an example of?
This Spokane-based non-profit strives to address racial disparities through education, advocacy, and community engagement to reimagine policing and increase public safety.
What is 'SCAR' (Spokane Community Against Racism)?
A source of conflict that stems from incompatibility of needs, goals, or approaches in a relationship such as different communication/work styles.
What is 'interpersonal'?
A lens emphasized in Black feminist thought in which identity is understood as forms of inequality (ex racism, sexism, ableism, transphobia etc.) that operate together and exacerbate each other.
What is 'intersectionality'?
Thank you for your help. This statement is an example of?
What is 'gratitude'?
What geometric figure best reflects a 2-way conversation?
What is 'triangle' (sender, receiver, environment)?
This Spokane-based non-profit primarily serves indigenous and other communities of color through a patient-centered care model that promotes the wellness and balance the mind, body, and spirit of individuals, families, and the greater Spokane community.
What is the 'Native Project'?
According to the Thomas-Kilmann Conflict Mode instrument this conflict management style typically values relationships over their own goals and if forced to choose will often sacrifice their goals in order to maintain relationships.
What is 'accommodating/owl'?
This model used within higher education, based on the 7 C’s of leadership.
What is the 'social change model'?
Pausing to collect your thoughts before responding. This is a practice of?
What is 'emotional regulation'?
The ability to understand and manage one’s emotions and recognize other emotions/perspectives.
What is 'emotional intelligence'?
Serves as a vice chair of the Northwest Commission on Colleges and universities' as well as the Association of Jesuit Colleges and Universities.
Who is 'Thayne McCulloh'?
This conflict management style may give up part of their goals and persuade the other person in a conflict to give up part of their goals. To find a middle ground between two extreme positions.
What is 'compromising/fox'?
This builds the belief that working together can generate stronger more creative solutions while fostering trust among group members.
What is 'collaborative/inclusive leadership'?
The dimension of wellness that calls us to explore personal values and search for our greater sense of purpose/motivation.
What is 'spiritual wellness'?
This acronym is used when giving feedback.
What is 'SBI' (situation, behavior, impact)?
The first president at Gonzaga who most notably refused to admit Native American boys despite that being GU’s founding purpose.
Who is 'Father James Rebmann'?