Loan
The loan payoff address is
What is U.S. Bank
Consumer Performing Operations –FCPT
1850 Osborn Avenue
Oshkosh, WI 54902
Variable interest rate is
What is an interest rate that changes periodically in relation to an index.
Prime Rate and Interest Spread
On a lease who owns the vehicle
Who is U.S. Bank
This state may only make same day payments
What is Massachusetts (MA)
These are the hot keys for cobrowse
what is
PC CTRL + Enter
Mac Command + Enter
The first question to ask during a payoff quote inquiry.
Is this due to a total loss or Insurance request?
Simple Interest Is
Principal Balance X Interest Rate X Number of Days in the Year X Number of Days in the calculation
For total loss payoff who retains the surplus on a lease vehicle
Who is U.S. Bank
This state sends lease title directly to the customer
What is Wisconsin?
This feature is not available online if cx if past due?
What is autopay?
Number of days for an account to change from paid off to closed.
What is 45 Calendar days
The standard FRO repayment method is
What is Principal and Interest
Until when can a Lease be assumed
What is up to the final 12 months of the contract?
title, POA, and any other applicable forms are sent directly to the new lessee customer during a assumption if they reside in these states.
What is CA, IL, MI, or NY
The amount of time to edit ach online to be effective.
What is 3 Business days?
This is where to send proof of lien directly
What is the Collateral Release Fax Number
833.321.0144
A subordination request is
What is when a customer is refinancing their 1st mortgage, and they need their U.S. Bank home equity loan/ line to remain in 2nd lien position.
This is how to correct an error on lease title or how it was assigned.
What is a affidavit of correction or new title?
The address for state to state
U.S. Bank
Attn: State to State Transfer-FCLP
1850 Osborn Ave.
Oshkosh, WI 54902
This process can be used when a customer calls to setup a FRO.
What is cobrowse and DIT.
Title Corrections for a Indirect Loan should be referred to
What is the Dealership?
The ALS screen to see paydown status
What is AMN3
legal document required by the licensing agency showing the transfer of ownership and sale of a vehicle from one party to another.
What is a Bill of Sale (BOS)
These two states require out of country permission for state-to-state request's
What is Alaska and Hawaii
Customers option for FRO Principal only payment in OLB
What is a known error ?