Dietary
Clinical
Infection Control
Housekeeping/Laundry
Regulatory and More
100

This department ensures residents receive meals that meet their prescribed diet orders.

What is dietary department?

100

This process identifies resident needs and outlines interventions to meet them.

What is a care plan or kardex?

100

This is the single most effective way to prevent the spread of infection.

What is hand hygiene?

100

This helps ensure residents receive their correct clothing back.

What is personal belongings inventory?

100

These are the best two interventions for customer service when meeting with family or residents

What are greeting and smiling?

200

This document identifies food allergies, diet texture, and fluid consistency for residents.

What is a diet order or meal ticket?

200

This department transmits quality measure information to CMS.

What is MDS?

200

Gloves should be changed between residents and after doing this.

What is contact with body fluids or contaminated surfaces?

200

This should be cleaned daily in resident rooms and common areas.

What are high-touch contact surfaces?

200

The answer to give a surveyor when asked a question you don't know the answer too.

What is, "let me get back to you on that"?

Acceptable alternatives- What is "let me ask my manager"?

300

This is required when assisting a resident with meals to prevent choking.

What is proper positioning or supervision?

300

When there is a change in condition, this must be completed and documented promptly.

What is contact provider, family and document in forms?

300

These employees are bound by nursing home infection control regulations.

Who is ALL employees?

300

Bathrooms should be cleaned using this order to prevent contamination.

What is clean to dirty?

300

This is completed when a resident or family member make a complaint to an employee.

What is a concern form?

400

This type of diet is commonly ordered for residents with swallowing difficulties.

What is mechanical soft or pureed diet?

Accepted alternative answer- What is Honey or Nectar thick consistency?

400

This screening tool is used to assess mood and depression.

What is PHQ-9?

400

This piece of PPE is required when there is a risk of splashes or sprays.

What are gown, gloves and eye protection?

400

Improper laundry handling may lead to survey citations related to this.

What is infection control or resident rights?

400

These are the two Past Noncompliances (PNC's) we have in progress.

What are Falls and Meal Ticket Allergies?

500

Failure to follow diet orders can increase risk for this serious condition.

What is a aspiration/choking?

Accepted alternative- What is an IJ?

500

These are the ALL required documents when a fall occurs 

What is eInteract Change in Condition, Fall Assessment, Neuro Checks, Risk Management and an IMMEDIATE INTERVENTION?

500

This CMS tag commonly applies to infection control deficiencies.

What is F880?

500

Manufacturer instructions must be followed for these three laundry components to ensure disinfection.

What are water temperature, detergent, and drying time?

500

This determines whether a deficiency results in a citation.

What is scope and severity?