Office
Leagues
Permits / Events
Staff
Miscellaneous
100

When answering the phone you say. . 

Hello, Lake View Terrace Recreation Center ______ speaking. How can I help you? 

100

Basketball season is in the . . .

Summer and Winter 

100

These two events are mandatory for staff to work . . . 

Easter & Halloween 

100

Staff MUST do this at the beginning and end of their shift . . . 

Sign In & Out 

100

We draft teams in order to . . .

Create balanced teams 

200

When a patron pays with a credit card, this must done to authorize the card transaction 

Sign the receipt 

200

As soon as the game schedule is posted, these two things need to happen on sportsYou . . . 

- Add games to the calendar 

- Create the snack list 

200

The minimum review period for a permit is . . .

Two weeks before the date of their event

200

Workday is due . . . 

Every other THURSDAY

200

These programs are NOT eligible for a refund . . . 

$10 fee sports programs 

300

Time off requests need to be submitted ______ in advance. Once you submit a request you MUST . . . 

2 Weeks 

Email the director 

300
Jane was scheduled for practice on Tuesday from 6:45pm-8:15pm. 


How long did she work?

What codes does she use? 

What goes in the comments section? 

- 1.5hrs

- YSPRSPRT , 463 CCH

- 6:45pm-8:15pm

400

A patron calls asking for Luz, she is out of the office at a meeting, what do you do? 

Gather information: 

  • What happened?
  • Who is involved?
  • When did it happen?
  • Contact information, if needed
  • Any other important details

Input it to the Staff Log 

400

Anthony is 11yrs old and wants to register in Summer Basketball. His birthday is January 2nd. He belongs in the ______ division

Minor

500

Registration for Winter 2027 Leagues begins . . .

Monday, November 2nd, 2026