Show:
BART
Customer Info
HR
Truck
Intranet
100

What is the solution code number for a ship no charge?

7-Ship no Charge

100

What customer number is identified as a credit card customer?

Customer 25

100

What does HR stand for?

Heidi Rose


100

Which carrier do we have 14 days deadhead terms with?

TForce

100

Where can you go in the Main Menu to look up an order?

Order Lookup

200

What does solver code H stand for?

a. Apply Deal 

b. Wrong Address Given

c. Duplicate order

a. Apply Deal

200

What customer number is identified as a PayPal customer?

Customer 27

200

Which of the following would not qualify for HR?

a. Warranty damages over $250.00

b. Items returned for credit

c. Chairs/Cots/Mats under $250.00

d. items damaged in shipping over $250.00

b. Items returned for credit

200

What items do we not palletize 

Carpets

200

What is a Moose note?

a. type of credit

b. type of deals available

c. Information about a product that is not on the website.

c. Information about a product that is not on the website.

300

What is the solution code number for a pick up?

9-Pick up

300

What is a customer 10?

Customer that pays with check. 

300

What FedEx options are available for pick up?

Label and Driver

300

What are the 2 types of freight terms?

Deadhead and Freight Collect

300

How else can you find an order in intranet besides the order number?

1. Customer number

2. Web Order Number

3. Solver Number

4. Numbers of address and zip

5. Item number and zip

6. Email

7. Tracking Number

400

How many numbers are in an order number?

6

400

What is an account customer?

Someone who pays on account with Lakeshore


400

If we can not schedule a driver and Heidi would have to do it herself what status do we leave the HR screen on?

Needs Pick Up

400

Do we have Deadhead terms with all carriers?

NO

400

We cannot generate a coupon code in Intranet. 

True or False?

False

500

You can look up a solver in BART.

True or False

True

500

What Customer number do we not credit under?

Customer 87

500

We can send the HR letter through our lakeshore email. True or False

False- We send it in the HR Screen

500

How can we find out if an item is a truck only item?

Inventory Screen

500

Where can you find information about an item?

Item Inquiry