Housing
Case Management
Operations
Entitlement
Mix & Match
100

What do you need to be housing ready?

1. Vital Documents

2.PA Case

3. Subsidy or Individual Exit plan

100

What does ILP stand for?

-Independent Living Plan

100

What time does every client have to be out the dorms?

-Between the hours of 9AM-5PM

100

What is the average amount of SNAP and CA each client is receiving in Laurel Hall? 

-SNAP: $281.00

-CA: $22.50

100

What are the names of the woman to who check our site for compliance? 

-Terica and Grace

200

What do you need to request a CFHEPs shopping letter?

-W134-A

-Residency Letter

-Budget Letter

-Inquiry Form

200

How often do you  meet with a client if they have been in the shelter longer than one year?

-Weekly

200

What is supposed to be in the intake packet?

-Face sheet, intake note, Medical information, Cares, HIPPA, Emergency Contact Information. 

200

Which documents should be submitted monthly to a CM or HS?

-Budget Letter

and/or

- SSD award letter

200

What tab does the Chem RX form go under in the Chart?

- Tab 12: Medical

300

How long must you remain in the shelter before being eligible for a CFHEPs shopping letter?

- 90 Days

300

When dealing with a difficult client it is important to..

-Document the issue

-Speak to your supervisor

-offer the necessary services needed

-Transfer the client (if needed)  

300

If a client is exit unknown, how long do they have to be gone before their clothing is disposed from the storage room?

-3 days

300

Who do you connect a client with if they need to go to HRA or Social Security? 

-Humberto Ortiz

300

DOUBLE JEOPARDY!!

True or False: When a client states that they have a support or service animal, Staff is allowed to ask for documentation stating that your animal is in fact a service animal.

-FALSE

400

What does EHV and SOTA stand for?

-Emergency Housing Voucher

-Special One Time Assistance

400

How long do you have to complete a psychosocial for a new intake?

- 10 days

400

Who is considered a vulnerable client?

-Mentally ill, physically impaired, and substance abusers

400

What is a fair hearing?

-it is  a chance for you to tell an Administrative Law Judge from the New York State Office of Temporary and Disability Assistance, Office of Administrative Hearings, why you think a decision about your case made by a local social services agency is wrong. 

400

What animals are considered Support Animals?

-Dog

-Cat

-Pony

500

Once a client is linked to a home, What is next to move them in?

-Housing Package

-Inspection

-HRPU Review

-HRA Review

-Checks/ Lease signing


500

What Does SPOA stand for?

-Single Point of Access
500

What do you do if a client is overdosing. 

-narcan

-Call emergency services

-Document 

-add client to vulnerable clients list 

500

To apply for disability due to mental health, what does the client need to do?

- Be evaluated. 

500

What is Jorge's last name?

-Fernandez