LAP
Documentation
Documentation
These clients automatically get shelter if requested and do not need a safety plan
What are LAP clients? (Not HAPs!)
This is where you document LAP F/U calls in Vela
What is add Service, Emotional Support/Safety Services, LAP Follow-Up? Also making sure to fill out LAP Follow-Up tab under DAP note!
These details go into the SANE Community Chat post
What is Location, Client Info, Type (IPV/SA), SANE, and HA?
These are the questions you need to ask when a client on the crisis line wants to come to CWF for an exam
What is Triage Criteria?
These are some CWF services for hospital runs
What is Shelter, Legal advocacy, SA counseling/therapy, transportation, resources?
This is where you will go to document a LAP call in Vela
What is New Hotline and then selecting "Yes" to LAP call?
This is how an advocate should respond when a client simply says they are "fine" during a f/u
What is ask specific questions to determine client level of safety or needs?
This sheet in teams must be filled out prior to each hospital run to give HA's the information they need
What is the hospital log?
This is where you can find the Triage Criteria
What is Center Services in general files?
This is the age requirement for clients seeking SA services/counseling and where to make a request
What is age 14 and older? What is add Request, Service, Internal Request: SA services, then select Therapy or Group?
These are important bits of information that need to be added or updated with each LAP interaction
What is Phone Number, Incident, LAP F/U Time Request, Language, and Safe to Leave a Voicemail?
These need to be added in Vela if offered during f/u call
What is Safety Planning, Crisis Response Intervention, any Requests (legal advocacy, shelter, etc.), and any referrals made?
This is where you can find the Hospital Advocate on duty to notify them of a run
What is the Weekly Schedule?
These are the people you need to notify that a client will be coming to the Center for an exam
What are a SANE, shelter staff, and a hospital advocate (if available)?
These are the steps if a hospital cl wants hotel/relocation assistance
What is Confirming Safety Plan with family/friend, contacting SOC for approval, booking hotel (if needed), and booking Greyhound/Lyft (if needed)
This needs to be sent out every time a client enters JET or Hotel space
What is an Incoming Client email?
These are the steps if a LAP cl wants hotel/relocation assistance
What is Confirming Safety Plan with family/friend, contacting SOC for approval, booking hotel (if needed), and booking Greyhound/Lyft (if needed)
This must be placed in Vela once we receive a call from a SANE
What is a hospital run request? (Request, Internal Request: Crisis Response Services, Hospital Advocate Request)
This is where you go to find the SANE on call
What is the August 2023 SANE pdf in SANE Community Chat?
This is how we document a hospital run via phone advocacy in Vela
What is Service, Emotional/Support Safety Services, Hospital Run, Phone? Also using screening at the bottom to screen cl if looking for shelter.
These need to be added as services in Vela if you speak with the LAP cl or offer shelter
What is a Safety Planning or Crisis Intervention Service? What is a Met Shelter request?
These are steps to take when a client makes statements that constitute a mandatory report
What is make report to appropriate agency (CPS, APS, 911), let a Supervisor know, and then add the report information under the Reporting Tab?
This happens when there are no hospital advocates available for a run
What is the advocate offers phone advocacy?
This is who you call to request a SANE
What is SANE request line? (Please do not call SANEs directly)
This is the amount of time we wait to call back a hospital client
What is two hours?