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External components
Internal components
Random Questions
Component timing
Power Supplies
100
What is ADF? Where can you find it on a printer?
Automatic Document Fedeer. On top.
100
What type of printers have ITBs?
Color printers
100
What part is in charge of heating the paper to bound the toner into the media?
fuser
100
What is a formatter and what does it do?
The formatter is a printed circuit board (PCB). It provides various connectors that enable the printer to connect external devices-such as host computers and networks. The formatter is the brain of the printer.
100
What types of power supplies do laserjet printers use?
HVPS AND LVPS
200
What can the customer do with the Walk-up USB port?
print, scan
200
What part is in charge of writing on the drum's surface?
Laser scanner
200
What part allows the printer to make double sided priting?
Duplexer
200
What is DCC and what does it do?
The direct current controller (DCC) is responsible for handling and distributing the DC electrical power within the printer components and systems and Routes all the electrical control signals
200
What does the Low Voltage Power Supply (LVPS) do?
The LVPS is responsible for supplying 120 V alternating current (AC) to the fuser, and 5 V DC and 24 V DC to the sensors, motors, fans, and other printer assemblies. The current is fed from the LVPS to the DC controller, which is then responsible for channeling the different voltages to the correct components.
300
What information can you find in the regulatory label?
SN, PN, VOLTAGE
300
What is OPC?
Organic Photoconductive (OPC) drum
300
What pieces of information do we need to check when verifying HP genuine cartridges?
Label PN Color of OPC Holes or refills Chip
300
What is ECU?
Engine controller unit
300
What does the High Voltage Power Supply (HVPS) do?
The HVPS is responsible for supplying the required voltages to the charge roller, developer roller, and transfer roller during the electrostatic photo imaging process.
400
What symbols does the fax port have? The one in which the phone cord should be connected
A phone and port jack
400
What is the function of a registration assembly?
aligning and timing
400
Mention 3 common locations of paper jams
free answer (fuser, duplexing assembly, registration assy, Pick up assembly)
400
What are the minimun toner level percentages the cartridges must have to be covered under warranty? (USA and LAC)
10% USA and Canada 70% LAC
400
Where does the fuser get the voltage from?
LVPS
500
Mention all types of ports the customer can find in the formatter
fax, ethernet, USB, job storage,
500
Explain, briefly, the stages of image formation process.
conditioning, writing , developing, transfering, fusing, cleaning
500
Explain the Paper Path Sequence
pick up, registration, transfer, fusing, exiting
500
Mention all the internal componets the DC controller provides voltage to?
motor, solenoid, control, sensor inputs and laser/scanner control
500
Where does the DC controller get the voltage from? Is that assembly ONLY in charge of proving current to the DC controller?
LVPS / NO, fuser as well