Unit 1-10
Unit 11-19
Unit 21-29
Unit 31-39
Bonus
100

How do you call someone that you know but it is not your friend?

An acquaintance

100

A distinctive attribute or aspect of something

Feature

100

Measure of how happy customers are with a company's products, services, and overall experience

Customer Satisfaction

100

List of selected candidates from which a final choice is made

Short List

100

I have been studying English since I was 6 years old; what tense is this?

Present Perfect

200

An important event in the development or history of something, a company or in someone's life

Milestone

200

An advantage or profit gained from something

Benefit

200

Understand and share the feelings of another client/customer

To empathize

200

Idea of the future or desired result that a person or a group of people envision, plan, and commit to achieve.

Goal
200

We are going to have the final exam next month; what tense is this?

Present Progressive

300

Action taken after an initial interaction to maintain or enhance a relationship, gather more information, or advance a process

Follow up on a contact

300

Tell me the types of segmentation

Demographic, geographic, behaviour and psychopraphic

300

An objection to something that is unfair, unacceptable, or otherwise not up to normal standards

Complaint

300

Information about reactions to a product, a person's performance of a task, etc. which is used as a basis for improvement

Feedback

300

The teacher said that the students need to finish all the online practice; what structure is this?

Reported Speech

400

This phrase means that an unexpected event or situation has occurred, typically one that requires immediate attention or changes one's plans

Something’s come up

400

Act of asking for information

Inquiry

400

Give me 4 examples of soft skills

Teamwork, time management, communication, flexibility, leadership, creativity, etc.

400

Public and typically formal statement about a fact, occurrence, or intention

Announcement

400

Estimate of income and expenditure for a set period of time

Budget

500

Mention the 5 Ps of marketing

Product, Price, Place, People and Promotion

500

What does "bells and whistles" means?

Parts and features that are useful or appealing but not essential or necessary

500

No longer feeling distressed or anxious; reassured

Relieved