Name 3 of the most common types of sales events
Name one of the 3 goals of the client onboarding period...
1- To collect needed information
2- Guide client in decision making
3- Set the tone, boundaries, and expecations
Why shouldn't you use PayPal for payment plans & one click upsells?
- people are able to cancel out their payment plans on their own even if they've agreed to a payment structure & PayPal doesn't support/trigger one click upsells
What launch levels is next level launch tech used with?
Levels 2 & 3
Name 3 things to take into consideration when assessing aa client's launch level
List size, Launch Experience, Product Validation, Team, Budget
As a Launch Tech Specialist, what are some key questions to ask a client during a discovery call?
- What is working for you in terms of tech right now?
-Is there anything you want to change?
- What's important to you in a tech stack?
- do you have an ongoing team to support you post launch?
What is your top priority for completion at the beginning of tweak week and why?
- All things sales event
- Because the sales event promo starts the beginning of the following week.
What are the reasons for using next level launch tech?
- improve conversions
When would you choose to send a broadcast instead of setting up a sequence?
If you're sending to everyone in a tag/list/sequence at one time vs. a series of emails that can be sent based off when someone subscribes.
What is 1 reason a client may choose Zoom rather than a standalone webinar platform?
AND
What is 1 reason a client might choose a standalone platform rather than Zoom?
- budget, ease of use, already have the tool
- advanced automations, keep the replay in the sale tool, load slides/offer/coupons
If a client would like to have a one click upsell post course sale, what additional tech would you most likely be responsible for setting up for that one click upsell?
- deadline timer
- upsell product set up
- tags for upsell
- upsell confirmation email
- button linked to upsell
Name 2 ways a client might use a video recording tech like Bonjoro, Video Ask, or Loom
- record invite videos for program participants
- record outreach videos
- answer a question
Name at least 2 of the 4 main things to consider as you support your client in making recommendations for their tech stack
- What are the client’s needs?
- What are the client’s wants?
- What are the current tech capabilities + limitations?
-What recommendations can you make to fill the gaps?
What are 3-4 components you'd need to consider of the tech set up for a client who's hosting 2 webinars?
- 2 webinar links
- 2 webinar confirmation pages
- 2 webinar confirmation emails
- 2 webinar reminder & replay emails
As the Launch Tech Specialist, what are some of your potential Launch Week related tasks?
- Tracking data
- Making pages changeovers
-removing/adding buttons, updating links
- overcoming launch disasters
What are 2 instances in which you might use a link trigger?
- opt out
- one click opt in
- tag someone as "viewed sales page"
Name 2-3 questions you would have for a client who wants you to set up an opt in funnel where the opt in is a PDF + 3 emails post opt in.
What paid product is this opt in leading to?
Where is the opt in housed (link) or where would you like the opt in to be housed?
What is important to track?
What (2) subtasks are missing from this project plan?
- Add tags
-Test
Define the "Tech Triple Check"
3 people MUST check that the buttons, links, funnel, checkout etc works BEFORE it gets sent to the client for a final test!
What do you do if you've been trying to get a certain piece of tech to work for hours and it's still not doing the thing you need it to do?
- Google/YouTube it
- send in a support request/hop on a support chat
- ask in the system specific FB Group
- ask tech colleagues