The Washer
The Dryer
Speed Queen
Policies/ Etiquette
Misc.
100
How much does it cost to wash one load of laundry?
$1.75 per washer
100
How much does it cost to dry one load of laundry for 45 minutes?
$1.50 per dryer
100
How do you get Speed Queen on your phone?
Download the Speed Queen app from the Apple App Store® or Google Play™.
100
What should you do if a machine is broken?
Scan the QR code on the machine and notify an RA or front desk worker.
100
What are some things to avoid putting in the washer/dryer
-Shoes
-Rugs
-Comforters (with other things)
-Electronics
-Pens/Markers
200
Why might your clothes stink after being in the washer?
-Clothes were left in the washer too long
-Too much detergent
-Overloading the machine
200
How do you add more time to the dryer?
Add quarters or pay for more time on the Speed Queen app?
200
How do you log into the Ball State laundry rooms on the Speed Queen app?
Select your Speed Queen Laundry Room by entering the 6-digit location pin (BSU001) or by scanning the QR code posted around the laundry room.
200
What are the laundry room hours?
24/7
200
Jane needs to do laundry but does not want to get all of her dirty clothes together, go downstairs, and find out all the machines are taken. What should she do?
Check the Speed Queen app! It tells you what washers/dryers are occupied and unoccupied in live time!
300
What caused this?
Too much soap in the washer.
300
Why might your laundry be wet if it ran through the dryer one full time?
The dryer is overloaded. Try splitting up the load between more dryers or adding more time.
300
How do you add money to your Speed Queen Balance?
To add money to your Speed Queen account, select “Your account balance” in the app and choose a payment method: credit card, debit card, or Apple Pay®
300
For your own health, when should you wash your hands when doing laundry.
AT LEAST after you touch clothes, detergent, scent boosters, and/or dryer sheets.
300
What do you do if you need quarters for the washers/dryers?
Front Desk
400
How much detergent (or how many tide pods) should you use per wash?
READ THE LABEL or ~2-2.5 tbsp of detergent (1-2 tide pods)
400
What is the maximum load you should put in the dryer?
No not fill more that half full! This avoids overloading which damages clothes and the machines.
400
How do you find Schmidt/Wilson on Speed Queen?
Ball State University > Johnson > Johnson West - B (Schmidt/Wilson)
400
What are some things to avoid doing in the laundry room? (as posted BEFORE scanning your ID to get in)
- Congregating in the laundry room
- Folding clothes in the laundry room
- Waiting in the laundry room for clothes to be finished (THE SPEED QUEEN APP NOTIFIES YOU!)
400
How many washer loads fit in one dryer load?
1
500
Where are you supposed fill your clothes to in the washers?
Loosely load to the third dotted line from the top. This avoids overloading which damages clothes and the machines.
500
What is the first and last thing you should do at a dryer?
Check the lint trap.
500
What is Speed Queen?
The campus-wide laundry services app.
500
What should you do if you see a loose article of clothing on the ground or in a machine that is not yours?
Put it in the lost & found box under the island in the middle of the room.
Note: All items will be donated at the end of the semester, so claim your lost items!
500
After how much time can you remove someone's clothes from a machine?
You can't!
but
PLEASE be timely getting your laundry via a timer or a notification on the Speed Queen app.