What is the term when you, "Walk in their shoes?"
What is Empathy
Police officers rely heavily on the radio and _____ to retrieve information when dealing with incidents?
What are dispatchers
True or False: Carl Cunningham talks to people on the phone while pooping
True!
The St. Charles County Regional Crisis Negotiations Team was formed in....
When is 2004
True or False: Everyone has Mental Health
True
"You sound....", "You seem...", "I hear..."
What is Emotion Labelling
______ is defined as communication that can be understood by the intended audience and meets the purpose of the communicator?
What is plain language
The precedent case for the legality of and restrictions on "stop and frisk" is?
The precedent case for the legality of and restrictions on "stop and frisk" is?
Severe distress or trauma making it difficult to deal with daily life, often causing thoughts of self-harm or suicide
What is a Mental Health Crisis
Reducing the seriousness of the situation or actions
What is Minimizing
When training officers to interview eyewitnesses, the officer should use what type of questions?
What are open-ended questions.
CNT's Primary Mission is to...
What is Preserve life
Mental Health Condition triggered by experiencing or witnessing a terrifying event like combat or assault.
(Nightmares, Anxiety, Isolation)
What is Post-Traumatic Stress Disorder
Acts of compliance, responds to negotiator, and repeated callbacks suggest
What is Influence?
Minimal encouragers, paraphrasing, Open-ended questions, and mirroring are examples of?
What is Active Listening
Per the Historical CNT record, this person served the longest as a negotiator.
Who is Dep. Joel Fann (1990-2013)