Communication
Crisis Response
Performance within the Law
Mixed Bag
Craziness
100

What is the term when you, "Walk in their shoes?"

What is Empathy

100

Police officers rely heavily on the radio and _____ to retrieve information when dealing with incidents?

What are dispatchers

100

True or False: Carl Cunningham talks to people on the phone while pooping

True!

100

The St. Charles County Regional Crisis Negotiations Team was formed in....

When is 2004

100

True or False: Everyone has Mental Health

True

200

"You sound....", "You seem...", "I hear..."

What is Emotion Labelling

200

______ is defined as communication that can be understood by the intended audience and meets the purpose of the communicator?

What is plain language

200

The precedent case for the legality of and restrictions on "stop and frisk" is?

The precedent case for the legality of and restrictions on "stop and frisk" is?

200

Severe distress or trauma making it difficult to deal with daily life, often causing thoughts of self-harm or suicide

What is a Mental Health Crisis

300

Reducing the seriousness of the situation or actions

What is Minimizing

300
Incoherent speech may indicate?
What is intoxication, a hearing impairment, or Alzheimer's Disease.
300

When training officers to interview eyewitnesses, the officer should use what type of questions?

What are open-ended questions.

300

CNT's Primary Mission is to...

What is Preserve life

300

Mental Health Condition triggered by experiencing or witnessing a terrifying event like combat or assault. 

(Nightmares, Anxiety, Isolation)

What is Post-Traumatic Stress Disorder

400

Acts of compliance, responds to negotiator, and repeated callbacks suggest

What is Influence?

400
Communication that flows laterally among those on the same level within an organization is considered?
What is horizontal.
500

Minimal encouragers, paraphrasing, Open-ended questions, and mirroring are examples of?

What is Active Listening

500
Step by step instructions for carrying out department policies are called?
What are procedures.
500

Per the Historical CNT record, this person served the longest as a negotiator.

Who is Dep. Joel Fann (1990-2013)