"My Name Is"
Business Analyst that presented on the last Emerging Leaders Call
Who is Kristen Harder?
Printer
What is a Non-Capital Expense?
Orders placed by and for our customers
What are written sales?
Payroll & Benefits for our Delivery & Distribution locations
What are Productivity Expenses?
The average transactional revenue of a customer's order
What is Average Order Value?
National Customer Experience Manager
Who is Stephanie Kennedy?
Replacing a Roof
What is a Capital Expense?
What is our Backlog?
Includes rent, property tax, insurance, utilities, and depreciation associated with delivery,retail, or warehouse locations
What are occupancy (selling or distribution) expenses?
The average transactional revenue each customer brings to Room & Board
What is the Average Customer Value?
Director of Business Customer Experience
Who is Elise Nipcon?
Installing Solar Panels
What is a Capital Expense
Recognized once items leave our warehouses or delivery centers for the customer's home.
What are delivered sales?
Cost of an item to Room & Board
What is COGS?
$2.259M
The average delivered sales/day in 2024?
Chief Financial Officer (Worklife Financial Presenter)
Who is Jean Sand?
Replacing the HVAC
What is a Capital Expense
What are market sales?
Operating costs that exclude productivity, occupancy, and shipping expenses
What are controllable expenses (selling or distribution)?
$48M
How much business did we write in September?
Vice President- Delivery/Distribution
Who is Jerry Testa?
Delivery Trucks
What is a Non-Capital Expense?
Sales based on groups of profit centers (i.e. Customer Care, Retail Showrooms, Web)
What are channel sales?
Costs incurred delivering to extended and national customers
What are shipping expenses?
25-30%
What is the average Outlet discount?