**L/Certified **

Inspection

100

Do salvage vehicles qualify for L/Certification?

No

200

To become the vehicle must have less than ____ miles and less than ___ years old?

80,000 and 6 years

300

Vehicle is subject to _____ point inspection?

161

400

How many check points are on the L/Certified inspection check list?

223

500

Name 3 of the qualifications that a L/Certified vehicle goes through to be certified?

Powertrain, Exterior, Interior, Electronics, Safety System, Undercarriage, Road Check.

Warranty

100

After the basic warranty, L/Certified warranty is valid for _____?

2 years/unlimited mileage

200

When combined with the vehicle basic warranty and L/certified warranty can extend for up to?

6 years.

300

Are pre existing conditions covered under the L/Certified warranty?

False

Any conditions that existed prior to date of purchase or lease, damages caused by a previous improper repair, and failures caused by any direct or indirect modifications of parts not authorized or supplied by Lexus.

400

List 3 items that would be considered wear items and not covered under the Lexus warranty?

Pads and Shoes, Rotors and Drums; Bumpers; Carpet; Chrome; Clutch Friction Disc and Pressure Plate; Dash Cover and Pad; Door Fabric; Door Trim; Filters; Fluids; Glass (including Windshields); Headliner; Heating Hoses, Lines and Tubes; Hoses; Hybrid Vehicle Battery Pack; Hybrid Vehicle Battery Plug Assembly; Hybrid Vehicle Relay Assembly; Hybrid Vehicle Supply Battery Assembly; Interior and Exterior Trim and Moldings (including but not limited to: Ash Trays, Covers, Cup Holders and Vents); Lamps, Light Assemblies/Housings, and Light Bulbs; Nuts, Bolts, Clips, Retainers, and Fasteners; Paint; Rust and Corrosion Damage; Seat Covers; Sheet Metals; Shiny Metals; Spark Plugs; Structural Framework and Welds; Tires; Vacuum Hoses, Lines and Tubes; Weather Stripping; Wheels and Rims; Windshield Wiper Blades (Rubber Component);

500

Can warranty services be provided at a Toyota dealer?

False.

Warranty services can only be performed at a certified Lexus dealer.

Things to know

100

What is the Lexus Brand Engagement Center Number?

1-800-255-3987

200

True or false?

A loaner car will be provided if the vehicle is in for more than 5 hours for warrantable repair?

False

Vehicle must be in for 8 hour repair

300

How many years of roadside does does a Lexus vehicle come with?

6 years of 24/7 roadside assistance and travel protection.

400

Do all L/Certified vehicles come with Connected Services?

Depending on the vehicle, model year, and vehicle certification date, the trial may include Enform Remote/Remote Connect, Safety Connect, Service Connect, and/or Destination Assist.

500

250 per night can be awarded for lodging and meals up to 3 nights?

False ...

You will be reimbursed for meals and lodging for a maximum of three nights (up to $200 per night)