Introduction
Name four employee values and give examples on how these values apply in the workspace.
o Professionalism
o Integrity
o Respect & Dignity
o Quality Patient Care
o Teamwork & Team Spirit
o Confidentiality
o Safety
o Highest Standards of Practice
o Honesty
o Honor
What day do LCHC employees get paid
Thursday (Section 3.4)
What is Earned Time(ET)
Section 4.2-Earned Time leave
Earned Time (ET) is an inclusive paid time-off benefit program intended for use in connection with vacations, holidays, non-work-related injuries and illnesses of five (5) days or less, personal business, bereavement, family care, continuing education and other needs which may require time off from work.
What is FMLA and who is eligible to use it
FMLA is the Family and Medical Leave Act. An employee who has been employed by the Health Center for at least one (1) year and who has worked at least 1250 hours over the previous 12 months is eligible for leave under the FMLA. (Section 4.9)
Based on the the dress code what are three items of clothing or accessories that an employee is not allowed to wear or have on during work
Section 6.1
· Lycra/Spandex clothing
·Skin-tight leg wear, unless worn with a covering garment not shorter than 1-2” above the knee.
·Athletic wear, e.g. sports insignias, sweat pants, bike shorts
·Miniskirts
·See-through or fishnet clothing
·Clothing with a bare midriff or low-cut neckline
·Bustiers, camisoles, halter tops
·Revealing sleeveless clothes
·Short shorts (shorter than 1-2” above the knee)
·Denim shorts
·Cut-off or frayed shorts
·Hats
·Long finger nails (specifically, the LCHC employee providing “hands on” patient care)
1.May not wear artificial nails or extensions.
2.Must keep natural nail tips less than ¼ inch long.
3.If nail polish is worn, it must be in good condition with no chipping.
· Inappropriate footwear including thongs/flip-flops and open toe shoes
· Jeans - Employees with no patient or public interaction may wear jeans during the work week. Staff that are patient facing may wear jeans on Fridays only. All jeans should be in good condition, not ripped, sagging, or patched.
List three Holidays that LCHC observes
Section 4.1
o New Year’s Day
o Martin Luther King Jr. Day
o President’s Day
o Memorial Day
o Juneteenth Day
o Independence Day
o Labor Day
o Columbus Day
o Thanksgiving
o Christmas
How often do LCHC employees get paid?
LCHC Employees get paid on a bi-weekly basis (Section 3.4)
When can an employee cash out there unused earn time
Unused Earned Time is available for cash payment biannually in December and June provided there are two (2) weeks of ET remaining in the employee’s ET Bank. (Section 4.2)
What are the four types of FMLA
Section 4.9
1.Parental Leave
2.Leave due to the Employee’s Own or a Family Member’s Serious Health Condition
3.Qualifying Exigency Leave
4.Military Caregiver Leave
Generally how long is the probationary period at LCHC and is there a possibility that this period could be extened
Section 6.12
The first three (3) months of employment for all employees are probationary months. A Supervisor may recommend that a new employee’s employment be terminated at any time during the three (3) month probationary period if the overall evaluation of the person and the position warrants such action.
At the end of the three (3) months, the employee’s performance will be appraised. At the appraisal, the supervisor will inform the employee that the employee will become a regular employee, that the probationary period is being extended, or that the Health Center no longer needs the employee’s services.
What are the four aspects to LCHC's Bridge to Wellness and how do we define each aspect?
Our People- Engage and Develop our people everyday
Our Community- Improve the lived experience of our patients
Quality-Make excellence routine
Stewardship- Safeguard our future vitality
How do you report an absence?
You must notify your Department Supervisor as the supervisor instructs, but in no case later than 60 minutes prior to the scheduled starting work time. (Section 3.3)
What is Extended Sick Leave(ESL) and when can it be used?
Extended Sick Leave (ESL) is a paid time off bank intended for illnesses. ESL is used only for illnesses and injuries which exceed forty (40) hours for full time employees, or hours equal to one regularly scheduled work week for part-time employees. Employees will use Earned Time before accessing ESL. (Section 4.6)
How much time can an employee take if they are on an FMLA
Employees may take up to 26 weeks of Military Caregiver leave during a single 12-month period. For all other types of FMLA leave, each employee may be granted leave for a period up to twelve weeks (during any twelve-month period).(Section 4.9)
What are the four levels of PROGRESSIVE DISCIPLINE?
Section 6.13
1.Verbal Warning 2.Written Warning
3.Suspension 4.Termination
Why does LCHC not observe Veterans day as a Holiday?
As a trade off to working on veterans day LCHC employees get an extra day off for thanksgiving weekend
When does the LCHC work week begin?
The week begins at 12:00 a.m. Saturday and ends the following Friday at midnight. (Section 3.2)
How many hours of earned time must an employee use before being able to access their extended sick leave
Employees may access ESL after thirty-two (32) hours or four (4) pro-rated days (Section 4.6)
What is a general leave of absence?
A general leave of absence is when an employee requests for leave does not meet the qualifications for FMLA leave, or other types of leave, or which exceeds the twelve-week period of FMLA leave , may be considered for a General Leave of Absence without pay. To be eligible, an employee must have completed at least one year of continuous service from their date of hire.(Section 4.12)
Provide two examples of inappropriate use of electronic communication?
(Section 7.2)
Examples of unauthorized use include
1.Unauthorized attempts to break into any computer belonging to LCHC or any other organization.
2.Using LCHC time and resources for personal gain. Personal gain includes job searches through online bulletin boards, performing online trading and excessively utilizing the Internet for non-job-related functions.
3.Using LCHC time and resources for downloading or playing games, downloading non-business-related graphics or cartoons, excessively “surfing” the Internet, or reading non-business-related news groups.
4.Posting or forwarding a chain letter utilizing the Internet or the Health Center’s computer and e-mail system.
5.Visiting inappropriate Internet sites (e.g., pornographic, chatting, non-business-related shopping, and gaming).
List five infractions that could result in disciplinary action:
Section 2.5-Workplace Rules
What happens if you fail report unexcused absences to your supervisor?
If you fail to call your supervisor for three (3) days of unexplained absence, you will be deemed to have resigned voluntarily. Employee attendance is part of the performance appraisal (Section 3.3)
What is Mass earned sick Time law, how often does it accrue, and who is eligible to use it?
Employee that are not eligible for ET can use Mass earned sick time law. Sick time accrues at the rate of one hour for every thirty (30) hours worked per benefit year, up to a maximum of forty (40) hours. (Section 4.8)
What are the steps to request a leave of absence and how far in advance must you request this leave of absence?
An employee seeking a leave of absence must submit a written request for leave to his or her supervisor. The request for leave must include:
· Name of employee
· Name of supervisor
· Date of request
· Reason for leave (please provide specifics)
· Anticipated timing and duration of leave
· Signature of employee
Employees must provide 30 days advance notice of the need to take a leave of absence when the need is foreseeable (Section 4.14)
Explain three aspects of the health centers social media policy
Review Section 7.3