SD
Leadership
Service Excellence & Specialised Academies
100

What does “RPL” stand for in skills development?

A. Registered Programme Learning

B. Recognition of Prior Learning

C. Required Professional Level

D. Results Performance Log

B. Recognition of Prior Learning

100

How many people resigned that were on the Top100 Coaching programme?

A. 1

B. 2

C. 3

D. 4

D. 4

100

What is the primary focus of the L&D transition described in the progress snapshot?

A. Service Excellence initiatives

B. Compliance training expansion

C. Execution-focused enablement supporting Ops recovery

D. Employee wellness programs

C. Execution-focused enablement supporting Ops recovery

200

Which South African framework is used to classify and register qualifications?

A. SETA

B. NQF

C. QCTO

D. SAQA

D. SAQA

200

How many people benefited from the Middle Leadership Programme

A. 25

B. 50

C. 75

D. 100

D. 100

200

How are core capability areas now being delivered within Operations?

A. Through generic company-wide training programs

B. Via external consultants only

C. Embedded in priority Ops teams through role-based interventions

D. Through annual classroom workshops

C. Embedded in priority Ops teams through role-based interventions

300

What is the primary goal of skills development programmes?

A. To reduce company costs

B. To improve employee productivity and employability

C. To increase working hours

D. To replace manual labour

B. To improve employee productivity and employability.

300

What qualification will you achieve by completing the Junior Leadership Programme?

A. Wealth Management NQF5

B. Generic Management NQF 5

C. Generic Management NQF 4

D. QCTO Management NQF 6

B. Generic Management NQF5

400

Which organisation is responsible for overseeing quality assurance of occupational qualifications in South Africa?

A. NSFAS

B. QCTO

C. SARS

D. Department of Labour

B. QCTO

400

Game2Change is assisting us with what?

A. RE5 workshops and preparing leaders for the exams

B. Quantifying the work we do with in the L&D team

C. Measuring the impact of our leadership programmes

D. Nothing, no idea who they are

C. Measuring the impact of our leadership programmes

500

What is a learnership designed to combine?

A. Management and finance

B. Theory and practical workplace experience

C. Marketing and sales

D. Exams and research

B. Theory and practical workplace experience


500

Who is the provider for the Middle Leadership programme?

A. FranklinCovey

B. Sanlam Retail Mass

C. LRMG

D. Growth in Motion

A. FranklinCovey