Mexico
Cinco de Mayo
Cinco de Patient Experience
Cinco de Communication
100
The Capital of Mexico
What is Mexico City
100
What "Cinco de Mayo" actually means
What is the fifth of May ?
100
AIDET stands for.....
What is - Acknowledge - Introduce - Duration - Explanation - Thank you
100
The inventor of the telephone
Who is Alexander Graham Bell
200
The colors of the Mexican Flag
What are Red, White and Green
200
Cinco de Mayo celebrates Mexico's victory in the battle of Puebla. What country fought Mexico in this battle?
What is France
200
The metric used to rate the departments in Press Ganey
What is the Top Box score
200
The names of the 2 consultants that presented at the last LDI.
Who are Bob and Ken ?
300
Mexico is the world's largest producer of what kind of semi-precious metal?
What is Silver
300
Mexico won the battle of Puebla. Who won the war?
What is France
300
Gottlieb's grade point average target on the Trinity scorecard.
What is 2.5
300
The meaning in our words is derived from the actual words, how the words are said and facial expressions. Where do we get the most and the least meaning ?
What is : the most is from facial expression the least is from the actual words
400
Mexico city has more museums than any other city in the world except 1. What city has more?
What is Paris
400
Cinco de Mayo is often celebrated with tequila. What is tequila made from? a) Cactus b) Wheat c) Blue Agave
What is c) Blue Agave
400
The 4 P's in hourly rounding
What are: - Positioning - Personal Hygiene - Pain - Personal Needs
400
After English, the 2 most common languages spoken in the United States.
What are Spanish and Chinese
500
The month of Mexico's Independence day?
What is September
500
the Mexican vicory in the battle of Puebla was led by: a) Emiliano Zapata b) General Ignacio Zaragoza c) President Benito Juarez d) General Antonio Lopez de Santa Ana
Who is B) General Ignacio Zaragoza
500
The percentile ranking we need to have in order to be "in the green" for patient experience.
What is the 75th percentile
500
We think faster than we listen. How many times faster do we we think more than listen?
What is we think 10 times faster than we listen