The interactive process that includes sending and receiving messages.
What is listening?
An individual’s ability to be a visionary for an organization, providing a clear sense of its goals and direction.
What is conceptualization?
Involves being sensitive to the personal concerns and well-being of others.
What is emotional healing?
Adaptive Challenges cannot be solved by the leaders’ authority or expertise, or through the normal way of doing things in the organization. They usually require _______.
What is changes in people's priorities, beliefs, roles, and values?
Servant leadership does not occur in a vacuum but occurs within a given organizational ______.
What is context and culture?
"Standing in the shoes" of another person and attempting to see the world from their POV.
What is empathy?
Leader’s ability to know the future.
What is foresight?
Using actions and words that clearly demonstrate to followers that their concerns are a priority, including placing followers’ interests and success ahead.
What is putting others first?
Emphasizes the activities (not characteristics) of the leader in relation to the work of followers in the contexts in which they find themselves.
What is adaptive leadership?
Individuals bringing their own traits and ideas to situations.
What is leader attributes?
To make whole, repair, work on.
What is healing?
Taking responsibility for the leadership role entrusted to the leader.
What is stewardship?
Allowing followers the freedom to be independent, make decisions on their own, and be self-sufficient.
AsULearn shuts down. This is an example of ______.
What is a technical problem?
The _______ of followers is a factor that appears to influence the impact of servant leadership on outcomes such as personal and organizational job performance.
What is receptivity?
Acutely attuned and receptive to their physical, social, and political environments.
What is awareness?
Treating each follower as a unique person with intrinsic value that goes beyond the individual’s tangible contributions to the organization.
What is commitment to the growth of people?
Doing the right thing in the right way.
What is behaving ethically?
A change in lifestyle is an example of ______.
What is an adaptive change?
Who said the central goal of Servant Leadership is to create healthy organizations that nurture individual growth, strengthen organizational performance, and in the end, produce a positive impact on society.
Who is Greenleaf?
Clear and persistent communication that convinces others to change.
What is persuasion?
Collection of individuals who have shared interests and pursuits and feel a sense of unity and relatedness.
What is building community?
Knowing followers’ professional or personal goals and helping them to accomplish those aspirations.
What is helping followers grow & succeed?
The book published on Adaptive Leadership by Ronald Heifetz.
What is Leadership Without Easy Answers?
The novel that inspired Greenleaf's idea of servant leadership.
What is The Journey to the East?