Chapter 7
Visions are like a guiding _____
Philosophy
What factor helps to establish a constructive climate?
Promoting standards of excellence
Which generation is more likely to focus on the unique experiences of individuals, teamwork, and collaborations than issues of justness?
Millennials
Which theory suggests that out-groups occur because some individuals cannot identify with the beliefs, norms, or values of the dominant group members?
Social identity
Intrapersonal conflict is . . .
The discord that occurs within an individual
According to the text, the Golden Rule -- "Treat others as you would like to be treated" -- is concerned with . . .
Showing justice
What theory suggests that obsticals will always be present, so leaders need to help subordinates overcome these obstacles?
Path-goal
Rosealie Giffoniello, co-founder of Empower the Children, had made the difference in the lives of children in India through love and ______
Self-empowerment
As a group member, expressing personal viewpoints, giving and receiving feedback, and accepting opinions different from your own promotes ______
Cohesiveness
According to Loden (1996), what is a dimension of diversity?
Sexual orientation
According to what theory should leaders create a high-quality relationship with each one of their followers?
Leader-member exchange
Conflict is a struggle because it . . .
Involves opposition
According to the text, which of the following is the most important step an ethical leader should take?
Identify and pursue worthy goals
Helping subordinates around obstacles and removing the obstacles for the subordinate can mean . . .
Confronting obstacles
Who suggested that vision is one of seven habits of highly effective people?
Covey
Which researchers suggested that leaders must require results, review results, and rewards results to influence performance and promoted standards of excellence?
Larson and LaFasto
Diversity today can be thought of as a _______ that celebrates the unique qualities of a variety of differences.
Smorgasbord
What is the number one desire of out-group members?
To be heard
A conflict in which a leader feels that a follower fails to do what he or she is told is . . .
The relationship dimension of messages
Well-known research on power was conducted by . . .
French and Raven
What theory suggests that people will be more highly motivated when the energy they put into a task leads to a result they find important?
Expectancy
According to the text, a vision is an idea about the future that requires follower to . . .
act in faith
Pivotal to the success of the UW rowing team in the 1936 Olympics was that . . .
Each team member adapted his role to sync with one another
What level of the Systems of Inclusion multilevel framework by Ferdman (2014) is the most common place where inclusive practices are played out?
Interpersonal Level
_____ requires a leader to try standing in the shoes of out-group members and to see the world as the out-group member does.
Empathy
_____ plays a central role in handling conflict.
Communication
Peace, justice, integrity, fairness, and community are examples of . . .
Values
A directive leader is needed for what type of task?
Complex
Visions are grounded in ________
Values
_____ is when a group outcome is greater than the sum of the individual contributions
Synergy
Feeling Empowered is one of the . . .
Six key components of the inclusion experience
What theory tells us that the first step in motivating others is to let workers know they are competent to do their jobs?
Expectancy
What does it mean to manage conflict?
Produce positive change
Whcih scholar suggested there are three kinds of leadership values: ethical, modal, and end?
James MacGregor Burns
A leader who invites others to share their opinions and help make decisions is what type of leader?
Participative
I leader must set challenging goals when . . .
Implementing a vision
The slogam "Keep the quality up" was coined by a pharmaceutical manufacturer that grew to become one of the largest pharmaceutical companies in the world. The slogan captures the essence of . . .
Standard of excellence
Practicing the Golden Rule -- "Treat others as you would like to be treated yourself" -- is at the core of how leaders can help followers feel . . .
Respected and valued
Which American president made a bold leadership decision by selecting for his cabinet four archrivals who had opposed him in the presidential primary?
Abraham Lincoln
_____ conflict refers to the difference between individuals with regard to the approach they wish to take in attempting to reach a goal.
Procedural
______ leadership is a process by which a good person rightly influences others to accomplish a common good: to make the world better, fairer, and more humane.
Ethical
Which style provides what is missing by encouraging others when they are engaged in tasks that are boring and not challenging?
Supportive
Which component in the implantation phase of the vision was illustrated by the story of the Terry Fox in his participation in the Marathon of Hope?
What is the critical first step in managing performance?
Require results
True or false: personality is a barrier to embracing diversity and inclusion
False
This communication technique expresses understanding, reassurance, and positive regard to let the other person know that he or show is not "in the boat alone."
Support
Conflict is . . .
Inevitable
What is at the heart of ethics and ethical decision making?
Caring
In a group, when people sense they are not heard because of low involvement, they . . .
Disengage from the group