General Features
The tiers offered with a subscription
What are Starter, Core, Pro, and Enterprise?
.15 per hit or .25 per hit are the costs of this feature
What are the prices for bulk and single skip tracing?
This is a list stacking feature offered by Lead Sherpa
What is PropStack?
This help article is found in the template settings
What is the "Blocked words and Phrases" article?
Facebook, YouTube channel, support@leadsherpa.com, KB articles are 4 ways this can be accomplished
Where can a customer find assistance with Lead Sherpa?
This includes PropStack and Skip Trace
What a free or transactional account?
The most current mailing address for the Owner
What is the Golden Address?
A customer can upload an unlimited amount of these into PropStack
What is prospects (and/or) properties?
One is a way to know where a prospect is in the process, the other is a way to segment properties
What are Lead Stages and Tags?
Podio, Zapier, and Twilio are the only 3 available currently
What are the software integrations that Lead Sherpa offers?
The 4 roles associated with a user account
What are Master Admin, Admin, Staff, and Junior Staff?
.CSV is the best format for this
What is upload to Skip Trace?
This is the indicator that tells a Customer a prospect is most likely to sell
What is a distress indicator?
When the health is moderate or poor
When is the time to edit templates?
or
When is the time to release numbers?
These are the 2 reasons that a prospect would be skipped prior to sending a campaign
What are DNC and litigators?
The issue customer is having when we tell them to Create a follow-up campaign, select "Carrier Skip", and assign to a Twilio market
What is how to send messages to Verizon customers?
The minimum requirement to Skip Trace
What is the property address?
This is what a customer wants to accomplish when we tell them to filter out the prospects who have not been pushed to an SMS campaign
What is how does a customer send to prospects that they haven't added to a campaign yet?
A Customers List Quality score goes up and the number of leads shows up on the dashboard
What happens when a customer marks a lead as qualified?
This is what a customer wants to know when we tell them that our customers use our software to make a legitimate offer to purchase from them, not sell them anything
Is Lead Sherpa texting legal or compliant?
This is the most recent feature released to all users
What are sequences?
Not if a prospect is already in the account
Will I be charged for duplicates?
These are "Verified owner", "Non Owner", and "Owner not Found"
What are the different Owner Statuses?
The issue is the customer having when we look at the template quality and confirm how quickly messages are being sent.
What are lower delivery rates?
This is the goal initial response time for a ticket
What is 10 minutes?